
Suburban Exterminating
Suburban Exterminating
Suburban Exterminating provides pest control and exterminating services throughout Long island. From Ants to Termites, our exterminator experts will protect your family and home. Call us today!
"After 15 years of being a loyal customer, I am SHOCKED by my most recent experience. It seems like it’s not coincidental that it was my most expensive to date. Suburban would only schedule an appointment to exterminate my current insect problem after I signed a contract and paid $647. We paid, scheduled an appointment and they failed to show after we waited the full 4 hour window on a Friday. With little to no apology, they said they could only reschedule almost a week later. Unacceptable as the insects were multiplying! After speaking with a manager, he guaranteed an 8:00 am appointment on Monday (today). We have written confirmation from the manager. We texted again this morning to confirm. No technician came at 8!!!!! The manager never called back after “checking on it.” Needless to say, when I requested a refund and a call from his supervisor, I heard back from no one! It’s 3:20…crickets (no pun intended). They have no problem holding my money hostage and failing to deliver the contracted service. SHAME ON YOU, SUBURBAN! You’re not the only game in town."
Deborah N on July 2025
Suburban Exterminating provides pest control and exterminating services throughout Long island. From Ants to Termites, our exterminator experts will protect your family and home. Call us today!
"After 15 years of being a loyal customer, I am SHOCKED by my most recent experience. It seems like it’s not coincidental that it was my most expensive to date. Suburban would only schedule an appointment to exterminate my current insect problem after I signed a contract and paid $647. We paid, scheduled an appointment and they failed to show after we waited the full 4 hour window on a Friday. With little to no apology, they said they could only reschedule almost a week later. Unacceptable as the insects were multiplying! After speaking with a manager, he guaranteed an 8:00 am appointment on Monday (today). We have written confirmation from the manager. We texted again this morning to confirm. No technician came at 8!!!!! The manager never called back after “checking on it.” Needless to say, when I requested a refund and a call from his supervisor, I heard back from no one! It’s 3:20…crickets (no pun intended). They have no problem holding my money hostage and failing to deliver the contracted service. SHAME ON YOU, SUBURBAN! You’re not the only game in town."
Deborah N on July 2025