Get matched with top fireplace mantel installers in Valrico, FL

"We started a siding and windows job on our home in early 2024. $100k later, the job is still incomplete and it’s impossible to get them to actually follow through on their commitment to finish the job. Never mind the fact that now the windows are leaking and to them, it’s clearly no big deal because I notified them on April 1st and Will, their General Manager, said that someone would be out to check it out and I haven’t heard from anyone since. I’ve emailed the owner to no avail and in the beginning was told by their Sales person, Heather, that customer service is “their thing.” Yeah right, they got what they wanted out of us and that was it. I’ve tried to be patient but at the point, I’m over it. This is terrible customer service to say the least. They talk a big game in the beginning but just be cautious, they don’t care as much as they say they do."

"Im very happy with this company. Excellent customer service, they treat your your house like their own. i will recommend them to all my family and friends"

"Amazing! Our new closet system is so impressive. We were able to customize the layout which makes it so easy to organize. We had no idea how much wasted space we had with our original closet. It's like night and day."

"I meet with Steve and told him what I needed done and that I was on a time line. He said no problem. I spoke to him a few days before start date and all seemed fine. The morning before he was to start the remodeling he canceled and said he wasn’t going to do the remodel."

"Work done quickly and completely. Used same for two other projects. Very satisfied."

"I hired Elite Home Paint to repaint my cabinets. Unfortunately my cabinet doors were in very bad shape, as they were partially sanded down and also had paint stripper poorly applied. As I'm a very black and white person, I reached out to Ariel and sent him photos of the doors, and he said he could do the service. When he got at my house with his crew, they saw the doors, and the service was still confirmed to be possible, even though the quality of the doors were bad. They got to it, and when I got home from work that morning (I work nights, so didn’t see the job completed until the next day), I was very disappointed. They didn’t completely sand down the doors or drawers, so all the marks that were on the units showed up on the paint, very poorly. When I contacted Ariel, he blamed the parts on being damaged and that no one would have done the service for the price he did. I explained to him that at no moment, he told me that the condition would have impacted the end product, as I thought he would properly sand and DIDN’T! As I continued to inspect the unit, I found multiple spots with paint drips, parts completely poorly painted, still white (I painted my cabinets black btw). I tried contacting Ariel to try to settle this peacefully and he basically told me the job was done, and BLOCKED my phone number (I know this because when I call it goes directly to voice mail, and when I use a friends phone, he picked up. Sent a msg through Facebook as well and completely ignored. I would leave it alone if it were just the spots of the poor sanding, but all the white spots is completely unacceptable. Very disappointed with the lack of professionalism and poor service, definitely DO NOT RECOMMEND this company."

"We chose Morgan's several years ago from their rating on Angie's list. We elected to have them treat our lawn and shrubs and were assured our lawn would look and remain exceptional. For the first two years, we were very satisfied with their service as our lawn looked as good or better than those surrounding our property. There were a few times we had to have them come back for minor issues, but overall it was great. It was in the middle of last year that we returned from a vacation to find our front lawn dying in spots. The "treatment" sign left in our yard indicated they had serviced our yard two days earlier than our return. I had them come out right away to look at it and was told by Sam Morgan that it was not related to insects and said it would improve over the next several weeks. Two weeks went by and the areas of dead grass had expanded exponentially. Coincidentally, a lawn care company had left a notice on our door offering to treat the chinch bugs killing our grass. We were also noticing mole crickets on our patio. I called them back out and Sam Morgan again tried to defect telling me there was no insect activity, yet did a thorough pesticide spray. During our dialogue, Sam kept blaming his son Brad for using a new chemical that was reported to be causing issues with other customers. He actually told me that I would get a better outcome if I called and spoke to Brad myself. I told Sam that it was not my job to get in the middle of family politics and that I expected it to be taken care of immediately. I told Sam that I would not be renewing my contract unless they restored my yard to its original condition. As weeks and months dragged on, I had them out two to three more times as my yard was not improving. I heard the same lame excuses from Sam and put him on notice that we were not planning on renewing our service for 2018. I also showed them areas of my shrubbery that had chemical damage. I was again told it was a new spray they were using and deflected to his son Brad. I received a bill from Brad Morgan for a treatment in January of this year. I sent them a reply that I would not be paying for this treatment as I told them I was not renewing for this year. Conclusion: Brad Morgan and those who work for him do not take responsibility for issues and deflect by blaming issues on ancillary things. Brad had never taken the time to visit my residence to see for himself what my concerns were and tried to blame the damage to my front yard on pool construction in my back yard. I am appalled at their business strategy of deflection and would never recommend them to my neighbors."