Get matched with top carpets or rugs clean at home pros in Wailuku, HI

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Had to get rid of couch - for the price, it was very small bottles sent."

"Nick was on time and very polite and professional. He was easy going and I showed him the carpeted areas, and he gave me estimates so I could choose what areas I wanted to get cleaned that worked in my budget. I have 4 indoor outdoor cats and light coloured carpeting, so it was a big job. He proceeded to do the cleaning and did an awesome job. I was able to call in my Visa number over the phone. I was really happy with the results, and Nick the technician was great. <br />"

"Team was on time and carpets were done in less than 90 minutes. Candy stains that were found when furniture was moved was successfully removed and carpets were new looking. Their 'quick drying process' allowed for the movement of furniture back before they left...they help me move it all back. Will definitely use again and recommend to my friends and family."

"This is the second time we used Dan Brown to wash our Wailea condo windows and huge mirrors. We've also used them twice for deep carpet cleaning. <br /> Dan Brown Condo Care is BY FAR the best, most responsible, and most reasonably priced condo service provider we've dealt with in the seven years we've owned property in Maui. (I'm including plumbers, contractors, air conditioning servicers, screen door installers, everything.) They always show up on time, are friendly and polite, put their heads down and get the job done. The work is always terrific. The rates are more than fair. They don't reschedule you a million times or take days to get back to you. NONE of these things are easy to find in Maui! <br /> Extremely competent. I would give them an A+ if I could. <br />"

"I noticed that there was one spot in the floor that seemed to click when we stepped on it. I called the salesperson Bob and told him the problem. He called me back the same day and was able to schedule an installer to come and look at it. When the installer came he was very courteous and examined the area thoroughly. He then fixed the problem by pulling up the carpet and then reinstalling it. Givent hat this was a relatively simple fix but the willingness to fix a small problem even though it might have been something major."

"We had a lot of pets stains and were worried that the stains would not come up and he was able to get it very clean.   He was very upfront, fair and explained everything to us.  He really exceeded our expectations."

"Results were very unsatisfactory . A team of 6 cleaners came. One woman was assigned to clean the blinds. She had to be taught how to do it by the lead, she simply brushed the blind top to bottom, I wanted each blind wiped individually. They had to assign someone else to help her. She seemed to resent being asked to wipe blinds again that we're still dusty. $150 for maybe 2 hrs of work.... Wow The main reason PWC was hired was to clean the GROUT. I can clean tile floors. I have used chemical cleaners on the grout but scrubbing it is difficult for me. PWC seemed to know what grout cleaning required. Their team seemed to treat it as a floor cleaning. They spent their time putting on treatments on the tile and steam cleaning it. They saw that the grout was still brown and started scrubbing with a toothbrush. I lent them the wire grout brush I used. Then they started scrapping away the top layer of grout with a knife. But since they spent so much time on the tile, the didn't have time left to do the grout. I felt like crying - $350 and the grout looks the same. All they did was what I do with my Shark steam mop. I wanted them to do the grout not the tile!! The team of people were trying to do a good job, but they have no experience with the job they took on. I had hoped to hire PWC to do biweekly or monthly general cleaning. I have had great luck with house cleaners in the past, so this was a surprise!!! <br />"