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"Exactly as he described. He ran into some root problems, but got that resolved and they are very happy with the new back yard"

"I’ve used L&O for lawn service for several years and have had a great experience with them. So I am baffled as to why their bush group has been such a nightmare to deal with. I wanted the hedges to the left and right side of my house trimmed back. I should have realized something was wrong when I had to email and call several times to get service, found out that the person who came to my house and gave me the quote had quit the company, and was told “someone will come by in a couple of weeks.” The crew showed up when I wasn’t there and mangled one set of the hedges (nice rounded hedge cut into a lopsided box, and not cut back off the grass as requested), and the other hedge had only a small overhanging section cut back when I wanted the entire hedge cut back 1-2 feet. In order to meet their $500 minimum charge, I also had them put down pine needles in beds, and that was done sloppily with pine needles spilled over the stone trim and into the lawn. I called Joe, apparently the head of the crew, and said that the work was not done as I had explained to guy who gave me the quote. I could tell that my original instructions for what I wanted were not being communicated to the crew and asked him to come to the house so I could show him what I wanted and he could then tell the crew. He refused and gave me the same line, “someone will come by in a couple of weeks to fix it.” Well, they came by alright. Instead of correcting their work, they trimmed the hedges at the front and back of my house! The front hedges didn’t need it, and they killed a nest of baby birds in the rear hedge that my family was keeping track of and observing from our screened-in porch. I texted Joe and said I that was the last straw, and all of this would have been avoided he had simply come out and let me show him what needed to be done. Because the work I wanted was not done, and their crew was obviously so incompetent that I didn’t want them in my yard again, I refused to pay the $550 fee and told him if that’s a problem then have the owner contact me and I’ll explain what a hassle it has been to deal with them. Joe replied that he would take $50 off the charges, but L&O considered the work completed! So pay up. They’ve been dunning me since, but I will gladly see them in small claims court before I give them a cent for this nonsense. If for some reason you decide to hire them for bush work, I would insist on a specific time and day when you’ll be home, so you can explain to the crew what you want done and inspect their work right when they finish."

"Javier was quick to respond and give me a quote. I was very pleased with how quickly they could start. Most importantly, they did an amazing job repairing our flagstone patio that was ripped up for a foundation project. It looks good as new and we are grateful for their expertise. Great communication, completed it efficiently, and cleaned up. Highly recommend this company and would use them again for future projects."

"Demolition and new build on a 40' retaining wall, about 2.5' high, at my foundation. The experience could not have been better. Fast consultation and estimate, competitive price, timely project start. Knowledgable about local soil conditions. Construction was professional-- solid footing, good drainage and backfill, with very nice block work. I highly recommend Holland's Hardscapes."

"I would never use that company and I probably would not use Angie's list again. I don't know how you have Pro's with five-star ratings who provide this type of customer service. I would never recommend this individual."

"I did not see all the work this company did for me since I’m handicapped. I had people here who escorted to the area shortly after the work was done. we were all so disappointed with the new garden area i asked for. I wanted A tree stump removed, mulched and edged. It has about an 1” OF MULCH, the stump was mostly removed but covered with weed mat and mulch. I had bushes removed from one area and moved to this area which have all died. Two new butterfly bushes were included which one is dead. The large area was not edged. They put down weed mat and covered with 1” of mulch leaving edges ragged and unappealing. I called the number on the business card and asked for the manager and a returned call by the project manager was made. I asked for the owner so i could show him the work that was done. The project manager insisted he come and make it right. I have not seen him since and that was a week ago. No phone calls to me were made. I cannot find the owners phone number on any of this companies web sites. I am so disappointed with the work, especially in this garden area. I paid a lot of extra money for mulch materials which i feel i was shorted a lot and he left with mulch in the truck!"

"Attributes - Promptness, Pricing, Quality work and highly personal. I hired Eric for a driveway culvert extension. He called me the day of my request and was at my house a couple days later to work up the quote. His quote was reasonable and he let us know he would be able to do the job within a week. It is quite rare these days to have anyone in the service industry do anything in a timely manner. Eric had the job completed within 10 days of our initial conversation. Very impressive!! His job was thorough and quite impressive. I recommend him to anyone that is interested in landscaping service in the Roanoke Valley area."

"Antonio and America’s Landscaping did an awesome job of cleaning our garden beds and applying mulch all in one day. We are grateful and appreciative of their work! Thank you."

"Vert Life did a wonderful job on my front yard landscaping. The owner was very knowledgeable in recommending new plants and river rocks to enhance the appearance of my front lawn. I am very happy with the results!"

"They did a great job."