Get matched with top carpets or rugs clean at home pros in Waterloo, NY

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"They give free estimate and work out really well. The entire house was cleaned and they get out spotless that were really been there since the last carpet cleaning so they did a really good job. I thought that they are real people because they responded when I called and that was nice. They set an appointment the same week for an estimate that was nice but they were 30 minutes or an hour late for their actual appointment."

"Excellent service. Great contact with owner with good explanations of services to be performed and the price. Scheduling went well and was on a nearby and convenient date from our call. Carpets look great. <br />"

"I heard of this company on the radio. So i then found a bargain on Angies List so i tried them. I cant say even GOOD about them.... I had 3 rooms a stair way and stair landing done! EXCELLENT! is the best to describe the cleanliness of my carpets.... I am buying another Angies List coupon today and will hire them within the next couple of months....With these prices and their excellent job I will never steam clean my rugs myself..... I will have Oxi Fresh at least 3 times a year ! I was so very very satisfied! So glad I discovered them! Ann Pylypiec Cohoes NY...."

"I needed immediate carpet cleaning thanks to my dog having an accident which was more than spot cleaning could take care of. After calling a few places, I went on Angies List and saw this company with an A rating. I called and spoke to a very nice gal who informed me that yes they could come within 2 hours and do the carpet cleaning. Two guys came. One did the actual cleaning and the other was in charge of holding and guiding hoses so as not to scratch any woodwork or furniture. They placed corner protectors and covered there shoes. He added a few extras at no additional charge. The price was amazingly reasonable that I tipped them to have lunch on me. They will be returning to do the carpeting in the rest of the house. Thank you Dynamic Cleaning Solutions."

"Had to get rid of couch - for the price, it was very small bottles sent."

"Our purple carpet had about 100 urine stains from previous dogs and our own. The specialist, Robert, matched to color and treated every spot. If we didn't know where they were, we'd never know they spots had been there. Perfect job!"

"Love, Love,  Love Bryan. He and his crew cleaned out our house completely. We are moving/planning on selling the property and needed space, etc. to get some repairs done. Bryan decided to throw a home sale, and since I didn't want to be part of it, we and  our two cats went on a mini vacation to a friends. When we got home,  house was completely empty of unwated items, and a number of folks that purchased things from  the sale have stopped by to say how much they value the items and how sale was run. An additional perk for us is that the proceeds of the sale went a long way towards the costs of the services Bryan provided. <br /> We planned on having Bryan  and  crew back after that for various tasks, but our family have pitched in  and helped. But don't  worry Bryan,  <strong> I MAY BE CALLING YOU AGAIN</strong> to finish some  items up. <br /> Bryan and his crew made it possible for us to face the daunting task of moving --- I thank them for their help every day! <br />"

"They were on time, very knowledgeable, very professional and I would definitely use them again."