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"On 3/31/23 we contracted with Surface Bella a company that builds and replaces and repairs Trex decks in Greenville SC to upgrade our current deck to trex laid on the diagonal with a picture frame around it. Total cost $16,230. Downpayment of $8,115. On May 3rd, the deck was completed and the final payment of $8,115 was made. On 5/17/23 Southeastern Underdeck {SEUD] company installed a ceiling under the Trex deck. It leaked from day one. SEUD came out and evaluated the ceiling and the deck. They advised it was a flashing problem that Surface Bella did not take care of when they installed the deck. Ben Smith, SEDU, sent an email to us on July 5th stating "Frankly, I'm surprised they didn't address that as they were redecking, as they were looking right at it." After several texts and emails to Tim Davis at Surface Bella, he replied that they would remove the decking on approximately 15 x 13 ft of the deck and that they did not have the flashing material necessary to fix it but they would then come back after it was fixed and re-install the boards for $1800. My husband, Ted, asked if they would split that cost and Tim Davis in another text replied NO. So Ted who is 77 years old, by himself, removed all the necessary decking boards, put new flashing in, and reinstalled the decking boards during July 25 -27 in mid to high 90-degree weather. Attached is a picture of holes in the flashing (you have to enlarge the picture to see] when Surface Bella had removed all the original decking. The next pictures show, when Ted removed the new decking boards there were holes where their installer just placed deck boards on top of the holes!!!!! We would never recommend Surface Bella to anyone! They do sloppy work and don't stand behind it. Tina and Ted Carmody"

"Rich and his crew were awesome! Rich quoted me a price and never asked for more. His quote was very reasonable. He even replaced 3 other support posts that were not in the quote at no addition cost. His crew were meticulous and detailed and completed the deck in a timely manner. Upon completion they cleaned everything up and removed all debris. My wife and I could not have been more pleased and we would highly recommend Rich to anyone seeking deck building."

"Great job!"

"Great no problems. Everything he said he was gonna, he did. Good quality work done short amount of time"

"Great!!! Highly Recommend!!"

"I am a former employee and the only good reviews you see from this company is from people this man knows in his family. This man promises to pay a certain amount and promises countless other things but is not a man of his word. He is not fit to run a company leaving customers with no servicing on any gutters they put up and uses alcoholics and drug abusers as his installers. Very unprofessional outfit leaving customers waiting for months without any communication. He has 4 class action law suits on him and has already switched his company name once and blocked reviews on Facebook for good reason. Please save yourself the headache"

"Beware, locks go inside any size fence. They installed lock on the out side with out asking first, and now i have holes on my 9k fence. Due to their stupidity. I have holes, or i have to buy 2 gates at my expense. Hope new customers ask before this happens again."