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"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."

NEFF of Chicago is an independently owned design boutique and retail store, exclusively marketing the extraordinary cabinetry of NEFF Kitchens, Inc of Toronto, Canada. From our location in LUXEHOME, on the Main Floor of the prestigious Merchandise Mart in Chicago, IL, we work with customers from anywhere in the world.\n\nNEFF of Chicago's talented designers help Architects, Designers, Builders and Homeowners to create uniquely customized Kitchens, Baths, Valet Closets, and other environments for Extraordinary Homes and Office Spaces. NEFF combines innovative design, old world mastery and the latest technologies to make the finest, most diverse cabinetry you can buy, which is why NEFF adorns some of the finest homes of distinction in the world

We are your one stop shop to all of your glass needs. We specialize in all interior glass applications. Everything from Shower Doors/Mirrors to custom glass backslashes. We are a family-owned and operated company of about 20 employees and have been in the industry for over 25 years. DBA BathWorks Design

RLD Home Solutions is a small business with a big passion for bringing outdated homes back to life. We are a small home remodeling business that fosters the aspiration of customer satisfaction with everything we do; from planning to completion our goal is to make your vision a reality. Whether you are just looking for a handyman to complete a small project or a complete home makeover, RLD Home Solutions has you covered.

Experienced roofer and general remodeler in the Chicagoland area for 30+ years with 100% customer satisfaction. We focus on providing the most cost effective and efficient service for all your needs. Able to customize repair plans, timelines and team numbers based on individual jobs. From rooftop to basement and everything in between!

"I called to inquire about a rattle in the garbage disposal and a slow drain in the sink. $50 to get him to flip on the switch and listen. He said the disposal is shot and would need to be replaced. A 1/3 horsepower was needed because anything stronger would not be ideal. They don't carry any 1/3 HP disposals. So after a quote for $500+ for GD replacement and $200+ for rodding the drain, the estimate all totaled was near $800! Paid the fifty bucks for the house call but declined to pony up the rest. Called a local handyman who opened up the disposal and removed the problem without replacing it for $40. works fine - and he unplugged the drain. Buyer beware of stings like this from companies who take advantage of customer ignorance."

Affordable Services works with you through the entire project, from the initial idea to the finished result. We are a family owned and operated company that has relied on referrals from our satisfied customers for over 30 years. Give us a call if you need commercial and residential electrical, plumbing, heating & ac, carpentry, room additions, renovation services. We offer a 10% discount for Seniors & Veterans. Affordable Services accepts all major credit cards.

Additional DBA - ZSC Insurance Restoration Services LLC. Additional contact name - Anna Oles.

"I’ve been using One Hour for years and they are great! No contractors - their technicians work directly for the company. Great customer service & communication!"