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"I paid an excessive amount of money to replace the heating system. The sales rep gave us comfort that everything will be done right and the two experienced and fully licensed professionals will be doing the work and that there is a no-excuse warranty, 1 degree guarantee, and 10 years on both the service and hardware. It just so happened that after the install, I told the installer I smelt gas and to check everything. He simply waved it off and said it's fine, give it some time. I told AJ Perri multiple times that there is a gas leak and I asked them to rectify the situation. I called them multiple times to send someone to fix the issue immediately and urgently, but they refused to commit to any resolution and won't send anyone until the gas is turned off for the whole building. I explained that its a condo and that the unit itself in the utility closet has a separate gas shutoff valve. Knowing this, they refused to remediate the gas leak."

"Quick and efficient service !"

"Our experience with Cabinets Direct, and the salesman Frank at the Orange location, was very disappointing. We first met with Frank in late July, but our order wasn't actually placed until late August. When we asked about the delays in getting the cabinets ordered, Franks response was that new customers were coming in and he "couldn't turn down work" - at the expense of existing customers like us. We did not receive the last of our cabinets until mid-November, four months after initial contact. Since replacing cabinets was only one part of our renovation, this had a domino effect that resulted is us living in an unfinished house with no way to prepare food for weeks. Even after the cabinets finally came, there have been issues. Frank ordered the wrong color trim for the top of the cabinets, so it took another two weeks for replacement parts to arrive. Our microwave, which we gave him the dimensions of in advance, didn’t fit in the space provided, so we had to buy a different (smaller and less powerful) one. Finally, our dishwasher hits the handle over our stove when we open it all the way. In the interest of full disclosure, the national customer service reps for Cabinets Direct that we worked with after the order was in were very friendly and helpful during the long process. However, given the very high price-point for these cabinets, being told our order was being delayed so Frank could talk to new customers before finishing our order and thereby delaying our cabinets is unacceptable. Our entire renovation was significantly delayed as a result, and without a functioning kitchen we had no option other than to eat out for every meal, for weeks. We would not recommend this salesman, or company. We don’t expect the royal treatment, but these were expensive cabinets and we at least expected basic competence, and we did not get that."

"Just a few years ago, we hired Double D to remove all of the old bright yellow siding (40 years old) and remove both layers of old roofing. The goal was to replace the roof and figure out the best options for us regarding the siding. The owner came out, met with us, presented options and associated costs quite clearly. Ultimately, we choose a lovely shade of sage green siding and a gray roof. We could not be happier. The employees were polite and efficient. The work was done in a timely manner (less than two weeks) and still looks great. We had zero problems with Double D. I plan on using them again to update a section of the siding that had previously been covered by a back deck. IMPORTANT NOTE: My neighbors replaced their siding with another company even though we advised them that Double D’s pricing was spot on and extremely professional, with attention to detail. Five months after their siding was installed, huge swaths of siding fell off! And their contractor was no where to be found. That’s when they asked for Double D! You will not regret utilizing Double D and will appreciate the variety of services available."