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"Rich did a fantastic job repairing the exterior and interior stairs. The stairs are in great shape now. Rich provided a detailed written estimate within a few days. A detailed estimate is hard to get lately. The job went very well. I highly recommend Rich if you need a carpenter."

"Initial sales process went well. Estimate included itemized pricing of each window. Financing explained (and written) in clear simple language. Installation was when things started going downhill. Our most expensive large bay window was installed with a broken lock. It would was the installer who actually brought it to our attention. We were told customer service would follow up with us. A bathroom screen had a hole in it. Again installer was aware of problem. Overall installation was sloppy. I received an email from a Window World rep requesting a review. We told the rep about our unresolved issues with installation and told her a review would be forthcoming after we heard from customer service. This person apologized and again told us a customer service rep would call us That was on Feb 11 2022. No word yet from customer service. Not happy and cannot recommend."

"Took over 1.5 years after start date. He only brought 1 employee to do work and left my half bathroom unfinished. Rude unprofessional hack and I really hope no one would hire him and his one helper."

"So I gave a C rating but honestly my experience was worse. I chose to gave a C because I understand that during the pandemic home contracting work has spiked and most of these folks are really busy. That being said.. I contacted RBM through Angies list on 8/14 and they responded saying they would love to come give me an estimate asking me for my address, I gave them my availability and asked when they would like to come out to give me the estimate but did not receive a reply. On 8/18 I receive an "OK" message but nothing else. On 8/19 I responded again and asked if they still were interested in coming out and giving me an estimate and they responded "YES". So I again provided my availability and was told to text the address to a phone number "978-87X-XXX8" (I blocked out part of the number for privacy reasons). I texted the requested information and received back "OK". On 8/24 after five days of silence on both Text and Angie's list, I again sent a message trying to follow up with getting the estimate but did not receive a response. As of 9/14 I still have not received response to my communication on 8/24. I am disappointed because honestly if they had just communicated that "Hey we are too busy" I would have understood. ANYTHING would have been preferable to the silence I received. I am sure they are probably great people but right now my personal grade for them is "F", I rated them a "C" because I did not experience any loss other than time and have since accepted the bid from another contractor for the work. Do better, the next person to bother leaving a review may give you the "F" you deserve if you treat them the same way."

"HomeWorks Energy provided my standard MassSave assessment, and a scheduled heating/cooling assessment.Based on their work, I do not think it was worth my time. For the MassSave assessment, their only work was to change one lightbulb in our kitchen and leave two (useless) "smart" power strips that we won't use, since we don't have a TV or stereo.They did recommend some minor insulation, which we are planning to do ourselves, because even with the 70% discount from MassSave it is $1000 less expensive than their cost. Also, as a warning, their recommendations only bring up insulation levels to current building code. Energy saving standard-of-practice generally recommend much more attic and basement insulation than HomeWorks can recommend or offer discounts on.Finally, and this is what prompted me to write this review, I scheduled an additional heating and cooling assessment, as my initial MassSave inspector wasn't knowledgeable in those areas and didn't have any suggestions to offer. Instead of the inspector showing up, though, I got a phone call 10 minutes before our scheduled time, claiming that they didn't recommend their team coming out to the property because 1). the previous inspector saw a few pieces of fiberglass (personally installed and then removed by me when it melted) adhered to a radiator pipe, and they needed an asbestos abatement company to sign off on it before they could do any work, and 2). because I wasn't yet eligible for a particular rebate, they didn't think it was worth their time.Given that I wanted to talk about future installation options to budget and plan for, I found this deeply unprofessional, not to mention ridiciously red-tape laden. I would NOT recommend HomeWorks Energy for any work or assessments in the future."