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"House doctor has helped me with my personal home and several clients over 19 years. Highly recommend them for pest control and termite treatment."

"To whom it may concern at Green Mango, Calling your company has been so unpleasant! I don’t need to hear your marketing messages... nor the clicking musak when on hold... I was trying to return the call to Jessica... who left a voicemail to call her and press extension 5; but, when calling your number, (480) 717-8174, there is NO option for extension 5! I finally reached Jessica after being disconnected once and on-hold for 35 minutes! My experience of Jessica, an alleged manager, was that she was concerned about her personal family issues and should not have been at work. She did a lousy job of addressing my concerns, interrupting me, antagonizing me, repeating what “should” be, even though I was trying to tell her that what she said “should have been done” wasn’t what had been done. In my opinion, she never addressed my concerns and kept deflecting responsibility to IT or something or someone else. I also don’t need your company to offer a “free termite inspection” only to try and upsell me more of your services and use scare tactics, saying there is activity when there isn’t!!! Shame on you for that! I believe you have overcharged me and I ask for a refund. On 11/21/2023, you charged me $712.50 for the lot size of 12,000 sq. ft; but you NEVER sprayed the lot nor near the fences; I observed you spraying only around the 1,954 sq. ft. house, never on the rest of the lot for which you charged me! Finally, my prepaid contract ends November 21, 2024. Jessica told me I was scheduled for a last treatment on November 11, 2024. Since I paid up until November 21, 2024, do service my property until the end of my prepaid contract November 21, 2024. THEN, do cancel my contract. I am NOT renewing service with your company or your new owner. I have been stressed out and disappointed with your customer service, and with your alleged “free termite inspection” that was an excuse to upsell and a tactic to scare. The only thing I have appreciated is the Technicians (other than your alleged termite specialist) who have actually serviced my property—they were courteous and responsive. Owner"

"I have always said and continue to say that Johnny is the best. He know his job, he is thorough, always answers any question I might have about pest control and is always on time and 99% of the time he is early. Plus he is a pleasure to speak with and I look forward to seeing him every time he is scheduled. You just can't get a better company representative."

"Work was done on time and neatly."

"Great. I use Open Range for my monthly pest control. In my monthly reminder letter as to when our home would be sprayed, DeLane added that due to the winter weather we had this year there has been in increase in scorpion sitings. He was offering to put screens around the air vents that were on the roof for $30 per vent. We requested that he put them on our roof to keep scorpions and other critters from coming through our vents. We are relieved to have them. We also appreciate Donny, who sprays our home and DeLane the owner who keeps us informed on how to keep our home bug free and is open to any questions we may have regarding pest control."

"During the inspection of my home after I had put an offer on it, termites had been found underneath the home. The former owner of my home hired Budget Pest Control to treat the termites before closing. Big mistake. The treatment came with a 5 year warranty with Budget Pest Control. On January 15, 2019 when the technician Bob Kirchner showed up to do the annual inspection, he only inspected the back of my house and in less than 5 minutes he completed the “termite inspection.” He did not inspect the front of my house nor underneath the house where the termites had been found previously. When he said he was leaving I asked him why he didn’t go under the house nor at the front of the house; he responded by telling me he had seen everything he needed to see. This inferred that he could find any termites by spending 5 minutes walking only around the back of my home I told him that previously termites had been seen under the house. He then stated that he will only inspect under the house if he was asked beforehand and that the only time anyone had asked him to go underneath a house was when the space under the house was as high as his height. How interesting that he stated he was only requested to go underneath a home when it was as high as his height. In my home, the inspector had to go on his hand and knees to inspect under my home while Budget Pest Control did the same thing when they got paid to go under my home to treat the termites. This experience with the technician now makes me wonder whether the company ever properly got rid of my termites. Now I worry the termites are eating away at my home. When I questioned the technicians statement about not ever going underneath a home to inspect for termites, he then stated he couldn’t go under my house because he was in the truck that had different pesticide and it didn’t have what he needed to treat termites nor did he have the clothing and equipment to go under my house. So it appears he never had planned on doing any treatments nor inspecting. He assured me I had no termites (based on his less than 5 minute inspection) and then he left. It appears the company made their money off the treatment but do not have the intention of actually honoring the 5 year warranty which I have in writing. I want a proper termite inspection. I want an inspection around the entire surroundings of the home and underneath the home and I want to be present so I can see the technician working."