Get matched with top carpets or rugs clean at home pros in Wilmington, IL

"Very professional , shows up on time and does exactly what the customer request. They do excellent work."

"Professional and was able to last-minute add a couch and some chairs to be cleaned during their visit!"

"STAY THE HECK AWAY FROM THIS FROM BELLA CUSTOM CARPERT CLEANING IN NEAR WEST SUBURBS OF CHICAGO! IT IS NOW A BILIGERANT CON! After 13 years, I hired them again for my front room and family room at $269 on 9/23/23 on a Sat. They came over 3 hours late from the appointment time. They were unable to communicate in English. When asked for proof on insurance and bonding they ignored me and intimidatingly with grunts and stares the big guys pulled the big tube and nozzle in the house. They did not know what to do! I had to direct them to the rooms and the stains I needed removed. Well, all they did was drag the vacuum nozzle across the carpet and leave! They blew dirt down into my floor vents and closed them! I was assured stains would be treated and removedâ ¦not! See pictures for the stains which was the reason I hired them. And here is when it gets nasty and really why not to use them. When I called Gary on Monday and told him, I said I had tried vinegar and water afterwards. Gary voice was slurred and laughed saying â thatâ s what we use. Let us come out and hit it again!â I asked how much, he said â only $120.â When I said why it wasnâ t done on Sat, he responded in the same slurred tone, â weâ ll be out to do it again!â I hung up. Hereâ s the definitive â kickerâ â ¦3 weeks later I get a call asking for the check. I told him I sent the check to Westchester because, incredibly, no address is listed on the receipt and that was what came up on the I â net. He said for me to send him another one in Lagrange. I told him no because I have a cancelled check fee. Again in a slurred, fogged in, tone, he said OK and he will call his Westchester office to see if they got it. Never heard back. It is obvious Bella now has a huge problem with service techs and apparently polluted ownership. STAY AWAY FROM BELLA! IT IS NOT WHAT IT WAS!"

"My 94-year-old mother needed a deep clean service. She is unable to do most cleaning herself. Black orchid sent a crew of four to the house. We were very pleased with their work. They were extremely meticulous with everything they did. The crew was very kind to my mother, and she was very comfortable having them in the house. We will now be scheduling her cleanings monthly. Thank you, Manny and crew."

"Lo mejor!"

"They cleaned our 22 year old carpets and brought them all back to nearly-new condition!!! The company is truly professional and reliable!! I HIGHLY recommend them!!"

"Beautifully! Mike did a superb job."

"professional and friendly"

"Everything went exactly as promised! Estimated installation date was on target. Installers arrived exactly on time and completed the entire job in 2 hours!. They were polite and friendly and cleaned up very well. The owner Greg called us the same afternoon to check that everything went well. The quality of carpet, the padding and workmanship far exceeded our expectations! Would definitely recommend and would not get new carpet from anywhere else!"

"Technician arrived on time and performed dryer vent cleaning as advertised. Cleaned up thoroughly before leaving. Have used this firm in the past and was completely satisfied with the work performed."