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"I can't say enough about John, Gary, and the team at Busy Bee Construction. They took on a big project transforming my horror of an overly-large primary bathroom into a beautiful, new bathroom plus an additional study. They were clear, communicative, and knowledgeable, and they did exceptional work at a very fair price. I would absolutely work with them again (and definitely will!). These guys are the real deal."

"It went very well, the Flynn brothers came in and out in a day, everything was cleaned up after the job was done. Came in for a very fair price. Saving money everyday this winter with the energy efficient boiler they put in for us!"

"Sebastian and his team remodeled our kitchen, and were extremely professional, finished the project ahead of schedule, and couldn’t be happier. Very enjoyable to work with, and easy to communicate for scheduling. Would highly recommend to anyone!"

"This was my first experience with O'Brien PlumbingWorks. They replaced my hot water tank and repaired bathroom sinks. They did an excellent job. They were punctual, professional, easy to work with, gave me some good advice, etc. I will definitely call them again for plumbing work in the future."

"Jeff and his team did a fantastic job on our bathroom renovation. The work was of very high quality, and Jeff was very responsive from the initial scoping to the final walk throughs and everything in between. Would certainly recommend Jeff, especially for renovations in older, historical homes that require precision and care. Thank you Jeff!"

"In 2021, I hired Eric to fix a water leak in my basement. I paid approximately $8000. Three months after the work was done, there was leaking again. He came over and told me that this was a different leak. After I saved up enough money, I was referred to an expert in basement leaks/foundations. He came over and completed the work. When he was doing the work, he proactively asked me who did the work previously. He said he was clearly not done by someone with knowledge of foundations. I have tried to resolve with Eric. At a minimum, I deserve a refund"

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"We were in a bind with an unfinished project and no contractor to fix it. Joe stepped in and gave us a reasonable quote and timeline to start the work. The project went very quickly and Joe was very clean, especially working in our kitchen. He was very responsive and lovely to work with and would hire again if (when) we need any additional work."