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"The repair work was well done. I had no idea it would take 2 people. The first quote was for a lower price but then they did not have the parts so I said OK to the more expensive option. But then they were not able to do the more expensive option so they went and got the part for the lower price option. But ultimately they charged me for the higher price option. I have called three days in a row and have not been able to resolve the price discrepancy."

"Click did a great job updating our kitchen and sunroom. Both rooms were last renovated in the 1970's and definitely needed some attention. Alan listened to our requests, made recommendations, and brought the whole thing together. My family left town for duration of the work and Alan did a good job communicating and sending pictures. Work was completed on schedule and within budget even with the unexpected things you find in an older home. Highly recommended."

"Russell and Kayla provided the best service, and quickly sent me a contract to sign and performed the work in less than 4 days. I am thrilled with my upgraded bathroom. The contractors were so polite, on time and performed meticulous work. Total Renovating was so responsive when other companies I reached out to with 5 stars in the published county book never responded or the phone number didn’t work to leave a message. Use these guys, great stuff."

"Everything turned out well. The crew worked efficiently and effectively in all the details of the job. Everyone we interacted with was extremely polite and professional."

"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"

"We had our main bath and kitchen remodeled by Potts Brothers, and they now look beautiful! Bob is great to work with -- flexible, patient, and collaborative. He recommended stores and websites as we designed each room and always respected our decisions. Throughout the pandemic he graciously dealt with supply chain issues and never complained, but always found solutions. Bob's crew, led by Jose, are top-notch craftsmen that take pride in their quality work. They genuinely want the customer to like the finished product and frequently consulted us on elements of the project we hadn't considered so we could make informed decisions. They frequently went above and beyond and we would definitely hire them again for future work. We were lucky to find Bob and his experience in the neighborhood was an added benefit! There are certainly cheaper options, but if you want high quality work done right the first time, it doesn't get any better than Potts Brothers!"

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"I had my roof replaced by Long Home and it was a great experience. From start to finish, the customer service, communication, quality of materials, and speed of install was exceptional."

"DMV has been excellent in kitchen and bath remodeling. They did a wonderful job renovating our two baths and kitchen in 2014. Their customer care and pricing is commendable. More recently in 2024 we had more remodeling tasks done by DMV under excellent supervision of Jordi. Even now when we need some minor improvements needed Jordi is very helpful to find time to get it done. We strongly recommend DMV for kitchen and bath remodeling .They are excellent under the management of Javier, and exceptional onsite supervision by Jordi!"