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"I paid an excessive amount of money to replace the heating system. The sales rep gave us comfort that everything will be done right and the two experienced and fully licensed professionals will be doing the work and that there is a no-excuse warranty, 1 degree guarantee, and 10 years on both the service and hardware. It just so happened that after the install, I told the installer I smelt gas and to check everything. He simply waved it off and said it's fine, give it some time. I told AJ Perri multiple times that there is a gas leak and I asked them to rectify the situation. I called them multiple times to send someone to fix the issue immediately and urgently, but they refused to commit to any resolution and won't send anyone until the gas is turned off for the whole building. I explained that its a condo and that the unit itself in the utility closet has a separate gas shutoff valve. Knowing this, they refused to remediate the gas leak."

"Sean and his crew renovated my condo after a flood damage in early January. This is our first remodel project and prior to working with a contractor, we've heard pretty negative stories about GCs in general. And to our surprise, Sean was the exact opposite of what we've heard. Communication - I would rate myself as a very responsive person and because the remodel happened after a flood damage, I was quite in an urgent situation and was eager to get the project finished. Sean communicated with us in a very timely manner and on many occasions, live - as they perform a specific task within the unit. He responds to my texts throughout the night on matters and feedbacks I provided (re: inspection at end of day on a daily basis). Project timeline - we finished the entire project (lighting, kitchen, drywall repair, painting, floor installation, room re-arrangement, door/trim, baseboards, everything but tiles in the bathroom) within 5 weeks (which was my target). While there are glitches during the project, Sean was very honest and frank about the project and always communicated about the progress and delays if any. He arranged the day-to-day work appropriately so it uses the best of his crews' time and meet our deadline at the same time. Quality of Work - i can't complain about the integrity that goes to the work. Sean will be sure to modify and change anything that I expect, and if he doesn't, he would make sure he explains it so I can accept the reasons behind them. That's very important to me as a client. Even after the project ended, when we saw the need for minor fixes after we moved back in, Sean stopped by on several occasions to fix those things. Pricing - Sean's quote was very reasonable and he provided an extremely detailed breakdown of the costs (materials and labor). We know what we are getting, and it was this level of transparency that ultimately led us to hire him for the job. During the project, he provided receipts and if there are any incremental costs not foreseen before, he'd communicate that prior to purchasing. In the end, we spent maybe just a little over $1k more than the quote (which is VERY GOOD) compared to many stories I've heard. He even assisted in providing information to my insurance company for the claim, and was very happy to do it. Overall, I think he's professional and certainly added an extremely positive reputation to his industry. I would certainly work with him again in the future and have already recommended him to several neighbors."