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"Excellent customer service and excellent product."

"The home inspectors, Michael and Roberto were professional, knowledgeable and thorough. They spent a lot of time with us answering our questions and concerns. Very personable gentlemen. I recommend them highly!"

"Service was excellent from initial contact through assembly complete. I was very pleased with the work and the product. I definitely recommend them."

"I our roofing consultant Steve was excellent and explaining insurance all that needed to be done is very knowledgeable about his job and we appreciate all the things that he did for us. He was very polite and courteous, and I always had a smile on his face.. all of the work was done in a timely manner and that is why I gave them a five star and we recommend this company to anyone who needs roofing work or replacement. The crew cleaned up after themselves and make sure there were no nails or old shingles on the ground before leaving."

"I am compelled to share the unfortunate experience that I have had with Campo Roofing of Twinsburg, Ohio. First and foremost if you are seeking an honest and trustworthy company who conducts it's business practices professionally, morally and honestly, please do yourself an immense favor by looking at another company. Trust me when I say that I wish I had gone with their competitors. To begin with, this company does not employ very savory or professional employees. Allow me to begin detailing my absolute nightmare .... On the day that an inspector was to arrive at 7 am, he not only didn't show up or call, but he arrived 3.5 hours later and without an ounce of regret or apology whatsoever. This late arrival necessitated me missing the beginning of my workday and missing out on pay. The critical here is that there was no contact to say he would be arriving so late and most noticeably there was NO APOLOGY. I was completely taken aback by this. After the inspection, next came the scheduled date of the roof installation. It's important for me to point out that I'm caring for my 89-year-old Mother who is a hospice patient. She doesn't have too long to live in this world and it has been an extremely painful journey with her. So, anticipating the arrival of the roofing crew the day of installation, I cancelled the hospice care services I normally would have in place. Additionally, I work from home and had to take this day off from work as I wouldn't be able to work with the sound disruption of a roof installation happening Again, nobody showed up or bothered to contact me whatsoever. It was only after the offices at Campo opened at 9 am that I was then informed that they would have to reschedule my roof install. Again, this lack of professional etiquette and communication was very appalling to me. So, it was at that time I spoke with an employee by the name of Nick Fear. He didn't offer any apologies but then gave every assurance that once we set a future date for the installation, it WOULD HAPPEN. Fast forward to this NEXT SCHEDULED DATE of installation and again, I was up at 6 am in anticipation of the roofing crew to arrive at 7 am. 7 am came and went with nobody showing up and no phone call to apprise me of what the h*** was going on. ?? At around 8:30 am it was then that I received a TEXT MESSAGE indicating that the roofing installation had been cancelled once again. Not a PHONE CALL, an impersonal text message!!!!! The reasoning for the cancellation? Due to forecasted rain later in the day. Understandably so, I WAS LIVID to put it mildly. After the office opened at 9 am I called and again spoke with Nick Fear, the employee who PROMISED ME that there would be no further problems with getting this job started. I was extremely agitated at the lack of professional contact and this was a very tense conversation that was made far worse by Nick's overall "ATTITUDE!" The first thing that was glaringly missing was the lack thereof of ANY APOLOGY whatsoever. NADA! ZILCH! ZERO! When I brought to his attention that again I had made arrangements to miss work and had to cancel hospice care for my dying Mother there wasn't a single word of empathy or any apologies forthcoming. Instead, Nick's immediate rebuttal was to say in a rather snarky manner that "He doesn't control the weather!" When I asked WHY in this world of weather apps and weather channels, I wasn't informed a day in advance he said that wasn't how the operation is conducted. Really? So, it didn't matter to him that I was inconvenienced AGAIN and lost out on significant pay and had to cancel hospice care. Perhaps wrongly, I proceeded to not mince words with him. Afterwards, I made it abundantly clear to Campo management that I wanted NO FURTHER CONTACT with Nick. (Important to point out) Finally, it was agreed that two days later my roof WOULD ACTUALLY BE INSTALLED as the weather was to be beautiful on that Thursday, March 07th. Much to my surprise, a crew consisting of 10 Hondurans showed up and began the roofing installation on that Thursday morning, March 07, 2024. I should mention that these Honduran people did NOT SPEAK ENGLISH AT ALL, much to my displeasure. It made communication virtually impossible. Bright and early a foreman by the name of Jessie arrived to get the "crew" started. Jessie and myself went over the topic of any possible additional costs for extra plywood, he assured me that IF THERE WERE ANY NEED FOR ADDITIONAL PLYWOOD, I WOULD BE NOTIFIED IMMEDIATELY during the install. (MY CONTRACT ALSO assured ME THAT I WOULD BE NOTIFIED IMMEDIATELY to authorize any additional work and charges) Well, guess what ... This WAS NEVER BROUGHT to my attention during the installation and over a week passed before I started being BOMBARDED with emails from Nick Fear. Yep, the same NICK FEAR that I explicitly asked to NOT HAVE ANY FURTHER CONTACT WITH! Nick proceeded with a barrage of "Change Order" emailed Adobe documents for me to sign off on. The cost was an additional $1,003.00 that was being requested from me. This caught me by surprise as NOBODY MADE ME AWARE of additional costs on the day of the installation. My contract stated that if additional supplies / costs were warranted, I would be notified IMMEDIATELY so that I could authorize such additional charges. I then called to speak with one of the owners, Kathy Campopiano. I asked WHY I was not informed of additional costs on the day of the installation? She kept talking over me as I attempted to share with her the many missteps and my well-founded grievances. She said she would need to speak with her team and would call me back. The next day, Kathy emailed me instead. She was fed a line of COMPLETE BS by the field foreman, Jessie. Jessie blatantly LIED to his boss, saying that he did speak to me in person about the additional costs when the plywood was being delivered. This did NOT happen whatsoever. To be transparent, I never had an issue about paying for something I received. My thorny issue is the lack of honesty on behalf of employees and them not following the example set forth in my contract with regards to IMMEDIATE NOTIFICATION of additional charges. An alleged conversation with Jessie?? Very Interesting since I was unable to exit my home with several large blue tarps cutting off access or exit from my home's doors. Sadly, Kathy naturally took the words of her employee over me, the customer who just put over $13,000.00 of my hard earned money into her company's coffers. So, ask yourselves if YOU want to be treated as reprehensibly as I have been? I think most of you would not. The roof install appears to be fine, but everything leading up to that point has been nothing short of disastrous and very costly in both time and otherwise for me. There was one small bright spot. A sales manager by the name of Greg called to speak with me about my concerns. He offered to install a leaf barrier to the gutters on my garage FREE OF CHARGE, an approximate value of $350.00 to $400.00. This entire experience has taken away invaluable TIME for my near-death Mother and myself. Who is going to compensate for this incalculable loss? Certainly NOT the people working with Campo Roofing. If this unvarnished and completely accurate and truthful review SAVES another hapless individual from giving their business and their money to this horrible company then it is worth the time it took to compose all of this. In closing: When a customer brings you their business and their money, they ARE always right. Sincerely, John D. Baumgardner"

"Dan provided us with an estimate, we signed, and within a week, the roof installation was scheduled and completed in a single day, which was truly amazing! The entire process was fast and seamless, and we would highly recommend Durst."