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"Great crew, happy and on site owner. I would definitely hire again."

"after 3 times we still have the carpenter ants during the first attempt to rid them the tech was short and stood on our toilet instead of getting a ladder to put powder in our exhaust fan with a metal applicator when he stepped down the applicator got caught on the fan edge and broke the plastic where the screws held the fan up. I bought a new fan and I have heard nothing back about them having it installed after them coming out and taking pictures. I have medical issues preventing me from doing it. If nothing is done about this after our contract is up we will not renew it,as customer satisfaction doesn't seem to be a high priority"

"I am a realtor who has a celebrity client that likes to purchase rental properties. He places a lot of trust in me, as well as the inspectors to find properties that are a good value for himself. We have used LunsPro twice in the past year, the first experience being good however our second time around has been an absolute nightmare. This condo is a two bedroom unit and the inspector assigned to this property missed major electrical issues in both bedrooms!! After paying an electrician an entire days worth of work to resolve these issues, of course my client is looking for recourse from the inspector. How could they miss these major issues in such a small unit is beyond us. After speaking with LunsPros director of inspectors, Britt Baker multiple times he says they are under no obligation to offer any sort of refund for this blatant and gross malpractice. They simply was their hands of any negligence. Good luck if you decide to use this company."

"BE FOREWARNED. I contracted with North Florida Lawn & Pest for lawn & tree/shrub service and paid in advance for the year. They treated my lawn 5 times and, during two of those visits, treated trees/shrubs. I was not all that pleased with their work so I cancelled the contract and asked for a refund of the balance. Seven weeks and five calls later and lots of excuses (e.g., manager is out sick, need to follow up on it for you, the refund is in process for issuance, let me check with the manager) I finally receive a refund BUT the refund check was for only $105.50, instead of the $343 remaining in my account. I seldom go to the trouble of writing an online review, but this time I feel compelled to express my displeasure with this company. I wish I hadn't paid the year in advance. They offer a small discount for prepaying, but this saga concerning the refund of my balance has caused me to seriously reconsider ever prepaying anything ever again."

"It was a nightmare from the beginning. Tech was late on the first visit and he did replace the well pump. He did not run the system to see if it was operating properly. That night the system flooded and I had to go out and unplug system. I called the next day and they sent the same technician out. He said I needed to replace all 4 valves. He did and that visit he ran the system and advised he replaced a couple of sprinkler heads. The next day the system did not automatically come on. I called again and same technician came out and said there was nothing wrong. I was offered a refund of $374.00 that I paid for and accepted. Next day I manually turned on the system and the zones were messed up. I called again and asked for another technician to be sent and was refused. They then offered to refund the original $790.00, which I did not accept as I didn’t think it was fair to get a free new system. The technician came and just changed dial to automatic and left. I now have messed up zones, system will not come on automatically and only one sprinkler head in the backyard works. They all worked before. I am 72 years old and should not have to put up with this. I will have to hire another company to get system running."