Get matched with top carpets or rugs clean at home pros in Beaufort, NC

"I was very pleased with the solution to my problem and the promptness in which it was corrected."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"He did great, but still can't get ? cat urine smell out of leather or wood underneath!"

"Called me on their way. I met them from work. They were right on time. Great guys. Great job. Best price of all the qotes from other companies I called. This was my "exit" cleaning, so I didn't want to pay any more than I had to. I wish I would have called them when I first moved in! It was the best the carpet had ever looked. I'm sure the landlord did NOT previously shampoo as stated to me. <br />"

"We made a phone call to the company to get all the details and answers to our questions before we had the work done. From the friendly help and the satisfactory answer to our questions that we received from that phone call, we decided to have them do the job. <br /> Also, we were ok with the price estimate that we received during that phone call. <br /> We were given an acceptable window of time for the crew to arrive to start the job. The two men arrived at our house within that time. <br /> They explained what they would do before they started the job and gave us the total price before they started. We had one area that had the worst stain and they cautioned us that they may not be able to get it all out. They did a good job on that and there is just a trace left of that stain in a small area. We're ok with that. We were ok with the price. They didn't have to move any of our furniture as we had already done most of that. They said that there would be a charge for some furniture moving that they do, but that didn't apply to us. As I don't know how the price compares to other companies estimates, I could not give them an excellent on that rating. The price we paid included the cleaning and also a type of stain treatment similar to Scotchgard. They do offer a military discount. They did say that if we aren't happy they will correct any problems. They were friendly guys. We would recommend them to clean your carpets. Most likely, we will be using them again <br /> <br />"

"Had to get rid of couch - for the price, it was very small bottles sent."

"Van Go is our "go to" for all of our carpet cleaning needs for home and office! We have loved using this company for years and have never been disappointed. Highly recommend!"

"Excellent results.  Serviceman was very clean-cut pleasant and polite and explained process.    I highly recommend. <br />"

"It went excellent. They were very accommodating and it dried within 24 hours, I was very happy with it."

"Fantastic. i expected I would have to replace the carpet in 2 rooms and he was able to save it."