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"Elegant Bath and Remodel has a beautiful new showroom and a great team. Everyone is professional, knowledgeable, and genuinely focused on helping customers create their dream spaces. They have a wide range of products and some really creative ideas for bathroom and home remodeling. Highly recommend checking them out if you’re considering a project!"

"Excellent job. High quality. Professional workmanship. Very efficient"

"Unfortunately, I can only give Custom Plumbing of Arizona 1 star. That star is for the friendly people they employ. The first technician to come to our house was Jacob (big guy), he was very friendly and seemed to know what he was talking about. My husband was very impressed and made an appointment to have our kitchen and bathroom faucets installed, we were given a quote of about $1008 to install 2 faucets, but my husband understood that Jacob was going to install new valves as well as the faucets. Before the appointment my husband ended up installing the bathroom faucets leaving only the kitchen faucet to be installed. I called the office to let them know that we would not be fulfilling the original quote, they said that was fine. The day of the appointment Jacob was not the technician to show up, Tony was the technician. I explained to Tony that my husband had already installed the bathroom faucets so he only needed to install the kitchen faucet, which would bring our install down to $377. After Tony had installed the faucet, he said that he was going to check the water pressure, something that had been done a week prior, as we had a whole house water system installed and they had checked the pressure and it was fine. Tony told me that we needed a new regulator and that it would cost $700, since I don’t know anything about regulators or plumbing I said okay. Later that evening I was washing some dishes and when I let the water out and turned on my disposal all the water came out onto our floor. My husband called Custom Plumbing right away and they sent someone out. Seems Tony didn’t connect everything completely under the sink. Now we have some water damage under our sink, not bad, but there are bubbles. The men that came out that night wanted our home owners insurance information to file a claim to repair the damage. Not sure why our insurance should have to pay for damage caused by the company’s technician, we did not give them the information. The next day I noticed that the cold water was hot and the hot water was cold, so I had to call them again and they sent someone else out. They were going to send Tony, but I said no, so they sent Rambo. Rambo corrected the cold and hot water and when I asked him about the price of the regulator that had been installed he said he would have charged us $135. Which got me thinking that maybe Tony charged us that much because our original quote was for $1008 and that is about what I ended up paying when it should have only been $377 for the kitchen faucet. Then Rambo proceed to check the pressure (without a pressure gauge) and told me it was too high, so he lowered it. Well, we ended up having hardly any water pressure in the house. When the Kinetico rep came to check the equipment that had been installed a few weeks before he also checked the pressure (with a pressure gauge) and it was 30, he increased it to 60 and now we have water pressure in the house. He also told me that they would have charged $199 for the regulator. All in all we had a terrible experience with Custom Plumbing and nobody has ever called to ask about the water damage. I personally think they owe us something."

"Very efficient and professional."

"On Friday, Lee came to do our annual R/O maintenance. We appreciated his friendliness and efficiency. I was glad to receive his picture in the text advising when he would arrive, so that I knew who I would be opening my door to!"

"Wow we were so impressed with this company! Very responsive, efficient & impressive work for our bathroom reno. From demo to completion done in 2 weeks. We’d definitely hire again for any future construction needs!"

"Great work and attention to detail. The customer service was remarkable. I would certainly hire them again."

"It was easy to sign up with Rob at 5 Star Kitchen and Bath because he was full of promises and has a likeable personality. However, things haven't gone so well. We got off to a good start but a couple of weeks in, plumbing issues with the dwelling had to be addressed. After a 2 week pause, getting them to return and take this project to completion in a timely manner has failed. It's been 2 years and still not done. I am nervous about the reliability of the work in the showers. I watched them do the waterproofing. I expressed my concerns to deaf ears. The tile work is average. I still don't have a working temperature control after 30 mos. I asked for insulation under the tub for sound reduction and they didn't do it because it wasn't necessary. It was for me. The plumber for 5 Star has yet to return to fix the water hammer in the wall that I hear everyday, as well as a few other things. Unfortunately, against my better judgement, I let him talk me into paying for the project before it was completed on a verbal promise he would take care of everything."

"These guys are awesome! Fast service and great price. They did a great job and saved me tons of money compared to other bids on a slab leak repair. Very creative approach to prevent having to rip up my travertine and concrete. Made is super easy for me to repair small dry wall patch after and that was all. Like the leak never happened. James and team are my go-to guys for all my plumbing needs going forward"

"The backsplash grout is cracking at the counter top as it has done in several places. While the first time the grout cracked, this company came out to fix it, the second time I was told it would be called "maintenance" and I would be charged, even though the work should still be under warranty. The first time it happened I was told that's common problem which surprised me. I don't think maintenance is an excuse for not fixing a problem created by the company. This was a special kind of grout and should not be cracking within months of the project's completion."