Get matched with top carpets or rugs clean at home pros in Fairport, NY

"Had a grandchild get sick and could not get the smell out of my carpet. They did a through job removing the odor. Plus took one of my rugs to the shop to clean and it looks like new again!"

"I can't say enough good things about best quality cleaning! As someone who recently found themselves injured and unable to keep up with household chores, their service was an absolute lifesaver. This locally owned business, run by a dedicated husband and wife team, not only cleaned my house impeccably but also showed genuine care and consideration throughout. From the moment they arrived, their professionalism and attention to detail were evident. They tackled every corner of my home with efficiency and care, leaving it sparkling clean and fresh. What struck me most was their kindness and understanding of my situation. They went above and beyond to ensure I felt comfortable and taken care of."

"Tim and Clean Your Carpets was great. My wool carpet was dirty and smelled bad, due to pet accidents over the years. In spite of my steaming the carpet, using rug deodorizer, and and hiring professional in house cleaners, the odor still remained especially during humid and wet days. Tim brought my carpet to his location, processed it through a soak to remove animal residue, repaired a section where the backing was worn and returned my carpet looking like new and smelling wonderful! Can’t say enough about this transformation."

"It went very well. He really took his time. He spend a lot more time here. My husband and I just come in today. How the rugs feels good and clean. he was just very thorough and probably the best cleaning we've had. Also he's just such a terrific personality, he was very very friendly."

"I was initially nervous about hiring a house cleaner to be in our home and around our belongings when we were not there to supervise everything, and additionally skeptical that we'd be happy with the cleaning results on an ongoing basis.  We've been working with Rhonda now for about three years now and have had at least 30 cleaning visits during that time.  I can say that I am completely satisfied with my decision to bring Cleaner Houses & Offices into our home. <br /> Rhonda started with a "deep clean" (i.e. several hours) to "catch up" on all the things we didn't do such a good job on ourselves, with the goal of making it easy to maintain a great state of cleanliness by returning for less lengthy visits every other week.  I arranged the deep clean while my wife was out of town, and from the moment she walked in the door upon her return, she was amazed at the "work I had done."  I then told her as a surprise that Rhonda would be coming back every other week to maintain it.  Needless to say, it has been money well spent.  Less stress, more family time, easier to have friends and family drop in without fear of messy build up, etc.   <br /> I should also mention that I was initially reluctant to have a 2x per month clean, and was thinking only monthly was necessary.  Rhonda convinced me to go with 2x per month, and I have to agree that not only would it make that single visit per month longer, but also the house wouldn't get that nice "reset" every couple of weeks that forces you and your family to be just that much more of a good sport in the cleanliness game between visits.   It's really refreshing to walk in (after a cleaning) and feel like all has become right with the world again now that the floors and carpets are spotless, the counters gleam, and the sinks and toilets sparkle.   <br /> Rhonda has a regular schedule for you on her calendar, so you can plan around it.  Not home, no problem.  Rhonda lets herself in and locks up upon leaving.  In fact, we always get a text message from her prior to arrival in case we're home and want to scoot out before the cleaning.  <br /> I also like that Rhonda isn't a fan of "chemical" cleaners either.  Rhonda brings her own cleaning supplies, vacuum, duster, etc.  Also, yes, sometimes we have been so busy leading up to our cleaning that we can't quite bring ourselves to pick up the Lego piles, etc.  In those cases, we just close the door to the room prior to leaving the house, and that's the signal to Rhonda that "junior's" room can be skipped. <br /> The only disappointment I have found is that there is an occasional dusting incident when a picture frame has flopped over, or a shelf has been bumped, and Rhonda has both left a note and also replaced the broken glass.  Twice in 30+ visits. <br /> My wife and I feel that if you're reading this, you've already decided to hire a cleaner, and now you're trying to narrow down who to choose.  The things you are probably worried about are the things we worried about:  integrity/trustworthiness, attention to detail, reliable, satisfactory cleaning results, reasonable price, on-schedule, efficient, courteous, flexible (i.e. Holidays, etc.).  <br /> Rhonda's got all of these covered for you, and our results with her prove it.  We didn't know her and didn't have any connection to her prior to hiring her.   <br /> Do yourself a favor.  Call Rhonda, have her visit to size up your mess/house, and get yourself on her calendar twice per month. Here's how I sum it up: You work hard enough as it is.  Your house is dirty.  Life gets better with a cleaner house.  You deserve it, and Rhonda's the best. <br />"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Technicians came on time and cleaned our upholstered furniture in preparation for a move to a new home. They also took an area rug to be cleaned and would have delivered the rug to my new home had I chosen to arrange to meet them. However, they allowed me to pick it up at my convenience once it was cleaned, which suited my schedule better; and discounted the price since no delivery was needed."

"Excellent service. Great contact with owner with good explanations of services to be performed and the price. Scheduling went well and was on a nearby and convenient date from our call. Carpets look great. <br />"

"The cleaner arrived during the time estimate he gave. He was polite and professional. He cleaned the areas quickly but very thoroughly, and the carpet was almost completely dry by the next morning. The fee was exactly what he had told me it would be, and was lower than any of the national services."

"He did a fantastic job. I did not have high expectations because the carpet was pretty stained and he far exceeded my expectations. It looks great. Will definitely use again."