
In business since 2009
Emergency services offered
"I just got off the phone with the owner Ray from the Queens location who is completely unprofessional. I had called a month ago to fix a water bug problem in my boiler room. I paid $220 for this service. A week after I noticed a water bug near my bedroom. (FYI my house is completely immaculate so it's not coming from anywhere else but my basement). I immediately called to say that the spray they used didn't work, and they told me to give it some more time. Fast forward a month later and I still have the same problem. I had called Ray a second time to tell him how the problem was never resolved in the first place. I asked if they can come back and try using the gravel instead of the spray because it's stronger. I feel that I paid for a service that I never received. However Ray didn't think I was a good enough customer because I only call yearly for summer service. He wants to scam and get me to pay for monthly service blaming it on rain. (It's 90 degrees today) I told him I didn't mind paying for monthly service but that I would like him to waive a one time fee being that the bugs never responded to the chemicals used. I can understand if the problem returned months later but not one week later. Do not use their service!!"









