Get matched with top carpets or rugs clean at home pros in Kalama, WA

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"We really felt their service was very good.  They did a very professional job.  Probably the best carpet cleaning we've had in a very long time.  So I would highly recommend them.  We will be using them again.  I think they charged me a little bit more.  I had told them there was some urine stains and I think he was expecting it to be a really hard job.  I think he  spent a little bit more time than he would have then when he got in he probably realized it wasn't as bad.  So he said if he comes back he won't have to spend that much time and that kind of charge again.  It was a little excessive I thought; however, he did a really good job.  He did a really good job on that.  I have 3 dogs.  They were under impression probably the way I described it that it was worse, but it really wasn't.  I still the price was excessive.  They stayed longer to try to make up the cost they were charging me.  When I had gone online and looked over some of their fees they had charged and they were much less than anything he had charged me."

"Bryan called me back with in an hour of me contacting him on Angie's List. The day of the appointment he arrived right on the scheduled time. Our carpets have not been professionally cleaned for a couple of years and were looking pretty poor with kids, 2 dogs and a cat. Bryan reviewed with me what he was going to do and then over the course of 2 hours made our carpets look great. He was very diligent about cleaning up and giving me directions on drying time. I am very satisfied with the overall experience and will use again and recommend Sons Carpet Cleaning."

"EXTRAORDINARY EXPERIENCE! <br /> Called Dave about cleaning the carpet in a basement room (dogs, damp, etc). <br /> Did he say, and quot;We'll come right outand quot;? NOPE - He said.....and quot;We can do it, but from what you described.... <br /> YOU NEED A NEW CARPET. If we do it, it won't last.and quot; <br /> He made ZERO on the call. <br /> Referred me to places like Home Depot. <br /> Talk about honest feedback and customer service, WOW! <br /> <br /> <br />"

"They cleaned the carpet at my business for years. Today, they are coming to do a Christmas cleaning at my house. They always do a fabulous job!"

"I've had Linton for carpet cleaning for many years. He does a good job. That's why I keep calling him back."

"Boris is the best carpet cleaner that my husband and I have ever used! We had pet stains from our puppy and Spilled Kool-Aid from my husband on our white carpet! Boris was able to get it out which is absolutely unbelievable! This is the second time that we used him because the first time he cleaned our stained carpets from our puppy so well and the price was so reasonable compared to all the other carpet companies that we have used, that there was no question who we would call to come back again. He is very personable Works quickly and very reliable. He returns your call very quickly and books the appointment sometimes the same week! He is very dependable and always calls if he's going to even be 5 or 10 minutes late. We definitely recommend Boris."

"Yes, they were on time, did a great job and their products seemed quite good, no chemical smell when they were done or thereafter."

"I am so happy with this business. My son vomited on our Belgian area rug and my cleaning did nothing to help with the smell.  I spent a lot of time trying to find a place I felt comfortable with to leave my rug, I dropped it off (pick up not available because I live in Salem) and upon pick up they rolled it out so I could inspect it.  It looked better than ever and smelled so good!   They will certainly have my business for life and were worth the drive! <br>"

"Took a couple tries to reach them. They showed up early but called to confirm it was okay first. I was using a social media coupon which covered 6,000 sq feet. Ensure you read the fine print. stairs not included (which was fine) but our main floor was all tile with room sized area rugs (which didn't need to be moved) and we were charged extra for them. We ended up paying over 2.5 times the original cost of the service after including the extras. Quality we decent but for the money and being charged I wouldn't use them again."