
Fox Moving and Storage of Charlotte, LLC
Fox Moving and Storage of Charlotte, LLC
Fox Moving & Storage is a family-owned and operated business with a commitment to providing the highest quality of customer service in our industry.
"It started off fine but rocky. They went to wrong side of the building twice which I had to call them and walk around the complex to find them. Then they started the move which I showed them everything that was being moved and dismounted ahead of time before we began. They said okay, signed paperwork and then he went downstairs to get his helped ( Fred) to help with the move. They started asking me questions about why am i moving in the same complex. I let them know it was domestic situation which i didn t think I had to tell them but it s fine. They then finished the moving the couch and bed and mattress which the tv being dismounted was forgotten. Then once when he realized we went back and I let them know of the time and they told me don t worry about it we got you . Once it was time to pay and I saw on the time it said 9:55am I said that was incorrect because I called them at 10:02 and they still were at the wrong place which they didn t get to the correct place until 10:15am. I let him know of this and that is when he started raising his voice at me telling me this is what it is. I called fox moving and storage customer service and let them know of this correction. He asked if he could take my phone and talk to him manager. His manager and him then exchanged words and then once he got off the phone with him he started yelling at me telling that this is BS (bullshit) I don t have to move your little bit of (shit) and cussing at me. I told him I m a grown women and why are cursing at me. He said I m not cursing at you right after cursing at me. Then he stated he would go to my other apartment and throw my little bit of shit out and said that if I need a couple dollars he can give it to me and that I didn t have any money. Which I just wanted the time corrected. I told him I m calling corporate. He told me he doesn t give a damn about corporate and he doesn t care about cataria which is their representative of Fox storage . Then I called again and his manager called him and said to just fix the time she has timestamps of when she called you and then he and his manager were going back and forth. Finally he changed the quote and then told me it treating him like a sissy which that part I have recorded as well. I didn t feel safe at the moment with two men in there and he yelling and cursing at me so I just paid so he can leave . Then he attempted to throw the receipt at me but I held o my hand so I can take it."
Jasmine S on December 2025
Fox Moving & Storage is a family-owned and operated business with a commitment to providing the highest quality of customer service in our industry.
"It started off fine but rocky. They went to wrong side of the building twice which I had to call them and walk around the complex to find them. Then they started the move which I showed them everything that was being moved and dismounted ahead of time before we began. They said okay, signed paperwork and then he went downstairs to get his helped ( Fred) to help with the move. They started asking me questions about why am i moving in the same complex. I let them know it was domestic situation which i didn t think I had to tell them but it s fine. They then finished the moving the couch and bed and mattress which the tv being dismounted was forgotten. Then once when he realized we went back and I let them know of the time and they told me don t worry about it we got you . Once it was time to pay and I saw on the time it said 9:55am I said that was incorrect because I called them at 10:02 and they still were at the wrong place which they didn t get to the correct place until 10:15am. I let him know of this and that is when he started raising his voice at me telling me this is what it is. I called fox moving and storage customer service and let them know of this correction. He asked if he could take my phone and talk to him manager. His manager and him then exchanged words and then once he got off the phone with him he started yelling at me telling that this is BS (bullshit) I don t have to move your little bit of (shit) and cussing at me. I told him I m a grown women and why are cursing at me. He said I m not cursing at you right after cursing at me. Then he stated he would go to my other apartment and throw my little bit of shit out and said that if I need a couple dollars he can give it to me and that I didn t have any money. Which I just wanted the time corrected. I told him I m calling corporate. He told me he doesn t give a damn about corporate and he doesn t care about cataria which is their representative of Fox storage . Then I called again and his manager called him and said to just fix the time she has timestamps of when she called you and then he and his manager were going back and forth. Finally he changed the quote and then told me it treating him like a sissy which that part I have recorded as well. I didn t feel safe at the moment with two men in there and he yelling and cursing at me so I just paid so he can leave . Then he attempted to throw the receipt at me but I held o my hand so I can take it."
Jasmine S on December 2025














