
Serving Mountain Top, PA and surrounding areas
In business since 1985
Free estimates
Emergency services offered
"The entire process went very, very well from start to finish! I had been somewhat apprehensive, partly because I was still shocked by the fire, considering how close it came to engulfing the whole house. Firemen and electricians all told my husband and me how very lucky we were because it was an extremely close call! <br /> Dillon, head of the team, was exceedingly patient in explaining all that was to transpire during the course of the day. He indicated that their restoration process will make everything ready for contractors to repair damage. Then the process began. First, all damaged material was removed from the garage. Certain items were photographed for reference purposes. Then these items were packaged in bags and placed in the Dumpster. Some larger or unwieldy items were simply placed neatly into the receptacle. Dillon, as well as the other crew members, Nicole and Chris, were always most tidy, precise, and thorough with all that they did. I was asked my wishes as to the question of disposal of certain items. If I wanted to keep something, we discussed the advisability of retaining or discarding it. I always had the option of talking over an issue. I never felt pressured or unduly influenced. One happy event: Chris found an old postcard from my husband to his family; he was stationed in Germany during the Vietnam Era, fifty years ago! Thank you so much again, Chris. A piece of almost ancient history! <br /> After all was removed from the garage, and the soot cleaned from the walls and ceiling, it was time for the steam cleaning. This was done quickly and efficiently. I'd like to add that cleaning of the walls, ceiling, and washing machine was also accomplished in the small room adjacent to the garage. Douglas Griffing, ServiceMaster's Estimator, noticed that this room had been damaged by smoke but had not (?!) been included in the insurance company's settlement. Mr. Griffing graciously added it to the agenda. <br /> Thank you all so very much for your kindness and your professionalism. We will gladly recommend your services anytime. <br />"




