Get matched with top carpets or rugs clean at home pros in Villa Grove, IL

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Great this is our second time using them from carpet cleaning and I'm very pleased. <br />"

"No more musty odor in my laundry room and the tae kwon do equipment is totally refreshed! OdorXit is a remarkable product."

"The two men from Kleen Rite came on time and were quite courteous. They measured, gave us an estimate, explained what they would do, and did a good job. <br />"

"They professionally vacuumed and shampooed the carpeting in the bedrooms, bathrooms, landings and staircase in the home. They did a great job. They were very professional and a supervisor arrived before they finished to check on the job and speak to me about whether my expectations were fulfilled. The carpeting looks nearly new, and part of it is ~30 years old!!!! The landing and staircase carpeting is 5 years old and now looks brand new again. I used them a few years ago before my last renter moved in and was happy then as well. That's why I used them again and will again. I used the "steam people" in the past and was very unhappy with the outcome and the lingering bad odor. Newton's job was professional, clean with no odor except clean. From their receptionist to their servicemen to their supervisor, their customer service is superior. I recommend them wholeheartedly and these days that's nearly impossible, but true. Hire them. You won't be disappointed ever!"

"Our purple carpet had about 100 urine stains from previous dogs and our own. The specialist, Robert, matched to color and treated every spot. If we didn't know where they were, we'd never know they spots had been there. Perfect job!"

"The Tidy Home staff always does an excellent job cleaning my house. If they need to change the scheduled cleaning day, they always call well in advance to reschedule. I'm very happy with the quality of their service and their prices."

"They are always very good and consistent. They are very fair and professional. Overall I have been very satisfied with their services and will continue to use them again in the future."

"It went excellent! They worked very fast, I was very impressed with them. I plan on using them in the future."