Get matched with top carpets or rugs clean at home pros in Youngstown, FL

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"It has been at least two years since my rugs were cleaned and I will be having the rugs picked up soon.  But, even the interior design firm I used to work for recommended Baker's services.  They know the different types of rugs and will spot check before taking the rug out of the house and what the probabilities are of stain removal and will confirm that after the initial inspection they should go ahead and remove the rug for hand washing. Easy to do business with and they do good work. <br />"

"Had to get rid of couch - for the price, it was very small bottles sent."

"I don't have experience with other companies as to rating their prices.  I don't ask them to move furniture when they clean. <br /> I have used this company as "Chuck Rutten's Steamaster, LLC" for carpet cleaning for 7 or 8 years.  Two employees come and they are always punctual and courteous.  The carpet is light colored and the high traffic areas are always in need of a little extra attention.  There was only one time that, once the carpet dried, I realized that part of  the carpet didn't get cleaned quite as well compared to other cleanings. I did not call them to go over it again, but the next time I used them I brought the problem to their attention and they were extra diligent. <br /> I've also used this company in an "emergency" situation when a small water heater in a back bedroom closet started leaking, soaking carpet in parts of two bedrooms, the hall and a bathroom vinyl floor.  They came quickly, and because my husband had just returned from a hospital stay and was unable to take care of  the water heater himself, Mr. Rutten had someone come in and assist with that.  They had to raise furniture, detach the carpet from the tack strips and leave fans running.  When we ended up having to return to the hospital for a couple of days, and couldn't be home for them to pick up their equipment, we were told not to worry and just call for them to return for it  when we could.  One less worry for me! <br /> I will continue to use their services. <br />"

"they did a good job and are able to do other repair items in my home.. It help to have one company to call that will assist in work that needs to be done.. they also clean my home for summer rentals."

"Brian did a wonderful job of drying out my workshop/shed after it was flooded by Hurricane Irma. He was very polite and knowledgable about what needed to be done to help minimize any further damage. In addition, he and his son went above and beyond helping me with a window A/C unit that I was trying to remove and replace. Even though this was not part of their job, they happily provided me the assistance. I would not hesitate to use Brian's services again in the future. I highly recommended him!"

"Fantastic. i expected I would have to replace the carpet in 2 rooms and he was able to save it."

"My awning had a great deal of green mold, etc., I never thought it could be cleaned. Looked like new after cleaning. Will use again!!"

"Overall excellent experience, with tile and (especially) grout looking like new after cleaning and sealing. There were a few communication issues initially, such as when the date change on meeting with the estimator wasn't passed along, but the company made it right. Have recommended to others and would hire again."