CornerStone4, LLC

Customer Rating:  4.33
City: Henrico, VA
Project: Repair a Brick, Stone or Block Wall

"Good response to all contacts. Gavin was very pleasant to work with. First class work of repointing brick step joints."

Customer Rating:  3.0
City: Richmond, VA
Project: Repair a Brick, Stone or Block Wall

"Only one side of the driveway culvert walls was damaged by a careless driver. When he came to estimate the job, I specifically asked Gavin to be sure to match the mortar to the undamaged wall so that there would be no color difference. The day he came to do the repair job I again asked him about the mortar matching and simply responded that he was using 'X mortar' (I don't remember the name). Just as he was close to finishing up the job I was called away to the hospital on a family emergency but looked at the work before I left and told Gavin I was afraid the mortar wouldn't match but he said it would darken over time so I thought it would be OK. However, when I returned home a few days later I found that several of the cobblestone blocks had not been reset (they were laying loose next to the wall) and the dried mortar now looked almost white....nothing like the sandy color of the undamaged wall. I had paid him in full for the job before I had to quickly leave and between time I spent at Johns Hopkins and less than 24 hours/wk at home for a period of months, I tried to contact the company but to no avail. It has been two years and I'm still waiting for the mortar to darken....this experience was an extreme disappointment."

Comments from CornerStone4, LLC
This home owner has never contacted us since the job was completed. This is the first time we have heard of any issues. (None of our contact info has changed since we started our company.) We offered in the proposed quote to repair both walls so that they would match exactly. The home owner chose to only have the damaged wall repaired. The home owner was present when we left the job and thanked us for our work. No cobblestone were left out of the reconstruction. Additional cobblestone were found in the dirt next to the wall and we left them for the homeowner. Linked is the before and after of the construction. http://www.cornerstone4.net/culvert-repairs.html

Customer Rating:  4.17
City: Richmond, VA
Project: Repair Brick or Stone Flatwork

"Gavin was very responsive & communicated well with me & was a pleasure to deal with. I did have to call him back b/c one of his workmen left a mortar smear on the outside ends of two bricks on the outside of my stoop. But Gavin responded promptly in correcting it. My general experience in dealing with Gavin was very positive."

Customer Rating:  4.67
City: Manakin Sabot, VA
Project: Repair a Brick, Stone or Block Wall

"Very nice young man. Quality work."

Comments from CornerStone4, LLC
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Customer Rating:  5.0
City: Rockville, VA
Project: Install a Brick or Stone Fireplace (Non-Gas)

"Gavin is one of the most professional tradesmen we have ever hired. We were absolutely thrilled with his work and craftsmanship. He was on time, on budget, and always in communication. He took great care in building our stone wall and it is an absolute work of art. We've worked with a few businesses on our woodstove project, and Gavin outshined them all. He's a true professional. As well as producing quality work, Gavin and his team went out of their way to make the process as painless as possible. I wouldn't consider anyone else for future work. "

Customer Rating:  4.83
City: Midlothian, VA
Project: Repair Brick or Stone Flatwork

"Gavin did a very professional job repointing my brick patio and steps. I wish the color of the mortar was a bit darker but Gavin says it should darken in the next few months to more closely match the old mortar. I would use him again."

Customer Rating:  5.0
City: Goochland, VA
Project: Repair Brick or Stone Flatwork

"Gavin showed up, on time. He was affable and professional and completed the job in one day as promised. The work is first class. I will use him again and recommend him as we'll."

Customer Rating:  5.0
City: Richmond, VA
Project: Brick or Stone Tuck-Pointing

"On budget and better than on time. Great Workmanship and care"

Customer Rating:  4.67
City: Richmond, VA
Project: Repair a Brick, Stone or Block Wall

"Very professional and they did a good job."

Comments from CornerStone4, LLC
The homeowner hired us for masonry repairs. The repairs were completed and customer was invoiced for the exact amount on the original proposal. Maybe HomeAdvisor should better define what it means by "Value for Money".

Customer Rating:  5.0
City: Richmond, VA
Project: Repair a Brick, Stone or Block Wall

"If you need concrete,Brick or stone work done call Cornerstone4. they are a TOP QUALITY company. very professional work done and a total clean up of their work area. They were courteous, polite and quite. I saw their work to be rating of 10. "

Customer Rating:  5.0
City: Goochland, VA
Project: Repair a Brick, Stone or Block Wall

"Gavin was professional, knowledgable, and knew how to get the job done, even when the un expected happened. He delivered on all promised and more."

Customer Rating:  5.0
City: Goochland, VA
Project: Install Brick or Stone Patios, Walks, and Steps

"He responded to my initial call in a timely manner, was on time for the job and finished when promised. His work was excellent. "

Customer Rating:  5.0
City: Gum Spring, VA
Project: Brick or Stone Tuck-Pointing

"They did a great job and I am pleased. They were responsive, and professional."

Customer Rating:  5.0
City: Henrico, VA
Project: Repair Brick or Stone Flatwork

"It was wonderful working with Gavin and his team. He is quick, honest and the quality of work was excellent. He showed up when he said he was and he kept his pricing true to his estimate. "

Customer Rating:  5.0
City: Powhatan, VA
Project: Install a Brick or Stone Fireplace (Non-Gas)

"I would recommend Gavin to anyone who is looking to have brick work done. He is timely, professional and takes a lot of pride in his work. "

Customer Rating:  5.0
City: Colonial Heights, VA
Project: Repair Brick or Stone Flatwork

"Excellent work! Sidewalks repaired and look better than new! Work quickly completed. Also completed additional work, some completed at no additional cost, some at reasonable additional cost. VERY competitive pricing. Can't say enough positive things about Cornerstone4! BUT WILL hire them again, if ever a need arises. (I'm thinking of a patio in the backyard... :) )"

Customer Rating:  5.0
City: Richmond, VA
Project: Repair Brick or Stone Flatwork

"Were very pleased with the work."

Customer Rating:  3.67
City: Henrico, VA
Project: Repair or Partially Replace Brick or Stone Siding

"good quality work, and customer service. Gavin was easy to speak to and negotiate with. "

Comments from CornerStone4, LLC
The homeowner hired us for masonry repairs at an agreed upon price. The repairs were completed and no additional cost was added to the invoice. Not sure why we received a moderate rating for "Value for Money".

Customer Rating:  5.0
City: Richmond, VA
Project: Repair a Brick, Stone or Block Wall

"Very prompt. He came by and looked at the job (while I was at work) and emailed me a proposal. I emailed him some questions, which he answered right away. Then I called a couple of weeks later & he did the job the next day. Completed the project in 2 days. Cleaned up after himself and will call again if I need more brick work."

Customer Rating:  5.0
City: Richmond, VA
Project: Brick or Stone Tuck-Pointing

"Gavin was quick in providing the quote as well as finishing the job. He did the work right away even though he had a lot of work repairing chimneys after the freak earthquake. Thanks, Gavin."

Customer Rating:  5.0
City: Powhatan, VA
Project: Repair a Brick, Stone or Block Wall

"Very repsonsive, professional and did quality work."

Customer Rating:  5.0
City:
Project: Clean and Inspect a Chimney or Fireplace

"They were very timely, and took care of my project very professionally "