Factory Direct Remodeling, Inc.

(770) 919-0955
Services Offered
Additions & Remodeling
- Sunroom or Patio Enclosure - Build
Awnings
- Metal Awning or Patio Cover - Install or Replace
Sheds & Enclosures
- Gazebo or Freestanding Porch - Build or Install

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Customer Ratings
Customer Rating: 
5.0
City: Snellville, GA
Project: Add a Sunroom or Patio Enclosure
"Very Professional and co-operative."
Customer Rating: 
5.0
City: Atlanta, GA
Project: Add a Sunroom or Patio Enclosure
"I picked these guys out of the blue based on good reviews and they did not disappoint. Both the materials and workmanship were of extremely high quality. The project required a lot of complex carpentry and they made sure to send out a crew with the requisite experience. They did not lowball me on the amount of time that would be required, and they were not the lowest bidder on the job. But get what you pay for, and I am extremely pleased with the final product. Lifetime warranty on the windows a bonus. Also appreciated Michael's personal attention to the project throughout its duration. FDR is highly recommended. Please note - correct title for project is Sunroom Remodel - Replace all windows and frames, paint."
Customer Rating: 
5.0
City: Marietta, GA
Project: Install a Retaining Wall
"From start to finish, I was incredibly pleased with the services of FDR-Atlanta. The initial consultation with Michael allowed us to talk through what I was looking for and he gave me some great ideas that I hadn't thought of. Once we decided on the project, the guys were wonderful, professional and did a great job! The best part, other than how good my new flagstone knee/retaining wall around my patio looked, was how they cleaned up the job when they were finished. You don't always get lucky with that, but these guys were very clean and made sure there was nothing that made it look like they had been there. I HIGHLY recommend FDR-Atlanta, this was a great experience and I didn't feel overcharged either. "

Comments from Factory Direct Remodeling, Inc.
Thank you MS. T. I love what you and[Consumer name withheld at their request]planned. It looks so nice. Thank you for sharing your photos with us too. Kindest Regards,Evelyn
Customer Rating: 
0.5
City: Cumming, GA
Project: Add a Sunroom or Patio Enclosure
"I contracted with this company over mid April 2014 and I have to this was the worst experience in my life. Bad customer service sale rep never gets back to you the office doesn't even know when or if workers are going to show up at your house and they NEVER call you and let you know what's happening. We failed our first inspection and they didn't even know we failed! We had to call everyday to make sure someone was coming by cause they never show up on a consistent basics. HECK they stop showing up and I had to contact home depo and get them involved. Do waste ur money BAD COMPANY"

Comments from Factory Direct Remodeling, Inc.
Ms G, I am so sorry to hear this. I was not in this part of the company then. We were finding that [Consumer name withheld at their request] were far too busy. I am so sorry for that experience. I trust it all was completed and satisfactory to you. We have scaled down to one on one. Kindest Regards, Evelyn
Customer Rating: 
4.67
City: Alpharetta, GA
Project: New Windows - Multiple
"They keep you informed and do what they said they would do - staff is excellent, especially james and emmet. I would highly recommend them for almost any type of remodeling job."

Comments from Factory Direct Remodeling, Inc.
Mr jim Thank You! We appreciate the kind remarks so much. Kindest Regards, Evelyn
Customer Rating: 
1.0
City: Kennesaw, GA
Project: New Windows
"I hired FDR to a large home remodeling project, including replacing windows throughout the house, back in the summer of 2009. At the time they weren't my first choice of contractors, but I let their VP talk me into signing a contract based on his company's guarantees and warranties. Specifically, the warranties offered on the windows, both through the manufacturer and Factory Direct Remodeling (FDR) itself. I now have two broken windows which should be covered under FDR's, 'unconditional window replacement' warranty. After 3 months of calling, my windows are still unrepaired. Stay away!!!"
Customer Rating: 
5.0
City: Atlanta, GA
Project: Add a Sunroom or Patio Enclosure
"Owner was very attentative to any issues that came up during the construction-very nice guy and company to work with. They did a very good job and we are very pleased with their work."

Comments from Factory Direct Remodeling, Inc.
Thank You Mr. W So appreciate your saying so
Customer Rating: 
1.33
City: Jonesboro, GA
Project: Add a Sunroom or Patio Enclosure
"I had problem after problem with them. They do not listen to the customer, I hate my windows, it took over 4 times before my French door for my sunroom was fixed by another crew, my windows do not lock right and they slide too much. They never clean after themselves. I was always waiting for them to show up ,would have to call to find out they were not coming. The project was only to take 10 to 15 days but took 30. Mark took my money never return any of my calls. They nicked my door and some of the windows have nicks they never repaired them. I would not recommend Factory Direct "
Customer Rating: 
3.83
City: Auburn, GA
Project: Add a Sunroom or Patio Enclosure
"Promised to be completed in less that two weeks. Took almost five weeks to complete. The work was very satisfactory, however."
Customer Rating: 
4.5
City: Jasper, GA
Project: New Windows - Multiple
"Work was done very nicely with the only exception being they did not clean HAND PRINTS AND FIRGER PRINTS AND CAULK FROM the outside surface of six picture windows on the third floor. I will need to hire someone to clean the windows. Suggestion...make sure the windows are clean before installing them, especially if they are upper floor picture windows. "

Contact Us
Michael Laudette
2687 McCollum Parkway, Suite F, Kennesaw, GA 30144
work: (770) 919-0955

About Us
In Business Since: 1992
At Factory Direct Remodeling of Atlanta, we bring the outdoors inside without all the nuisances of being outside, e.g., pests, heat, cold, rain and more. Our ultra efficient vinyl windows, sunrooms, screen rooms, patio covers, ultra lattice pergolas, outdoor kitchens and under decking are the most popular and desirable home additions in the market today. Even if you are planning to sell your home in the near future, what better way to appreciate the home���s value and add 500 sq ft. In addition, we also install vinyl siding, roofing and gutter guard systems. We have some of the best warranty and finance options available in the industry.

Get To Know Us
Our Company/Industry
I chose to work in this industry because Important part of the community and great job provider. I love working in Greater Atlanta Area because Great food and built their outdoor dining area.
• Began in the industry: 1992
• Business Description: Family owned and operated
Things You May Not Know About Me
• Favorite Local Restaurant: Copelands
• Favorite Travel Destination: Florida
• Favorite Sports Team: Braves
• Hometown: Kennesaw
• How I Spend My Time Off: At home with the family / kids
Community Involvement
 Chamber of Commerce
 Better Business since 1992
 Community events and festivals
 Christian Praise Center in Canton
 Community Projects
Expertise
 Screen Rooms - Traditional wood porches to ultra strong aluminum composite options
 Patio Shade Covers & Pergolas - Traditional & aluminum comp framed deck and patio covers, porticos, pavilions and pergolas
 Siding - Vinyl to Hardie Plank

Project Portfolio
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Patio Covers
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Sunroom &amp; Screen Room Addition
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Patios, Covers, Sunrooms, Screens, Pergolas
''
Sunrooms, Screen Rooms &amp; Patio Covers
''
Single-Hung Windows
''
Slider Windows
''
Picture Windows
''
Beautiful Custom Bay Windows
''
Stylish Casement Windows
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Arched &amp; Radius Windows
''
Beautiful Vinyl Windows

Awards & Affiliations
Other Affiliations
 Better Business Bureau, Preferred Exteriors, Accu Weld, Metals U.S.A, Preferred vendor of The Home Depot

License Information
Trade Number Exp. Date State
Residential Basic Qualifying Agent RBQA003875 06/30/18 GA
Residential Basic Company RBCO003572 06/30/18 GA
4.15
77 Verified Ratings
86.36364% of reviewers
recommend this pro
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