Brick & Stone Masonry Contractors in Sun Valley, CA

"I had just finished working with three different contractors on separate projects inside of our new home and wanted to renovate our backyard before hosting a baby shower at the end of the following month. That concentrated experience with different companies (some of which less ideal than others) left me a bit apprehensive but also helped set a standard when it came to finding the right company to revamp our backyard. Upon first meeting Oz and Brandon at our consultation, they far exceeded my expectations when it came to customer service. Sure, they took measurements of our yard and we discussed the scope of the project. However, they also took time to tell me about themselves and their work, and to get to know me and what my goals were for both the final backyard result and the process getting there. Time, affordability, quality, and professionalism were all important to me and I can honestly say that Encore Builders was able to meet all of my needs without drastically sacrificing one for another. As for their communication skills? Before, during, and after this whole experience: grade A. Before we officially decided to green-light Encore and their services, I was waiting on my other half to return home from working out of state so that he and I could discuss, in person. In the meantime, Brandon regularly followed-up via telephone calls - and never in a badgering or pushy manner. It was the perfect level of professionalism I would expect from a successful business. He genuinely wanted to make sure that we were comfortable with the information they provided and that we had a clear understanding of what our options were. For example, they initially recommended utilizing their designer to generate ideas for our backyard but the vision we had seemed relatively straightforward (I even provided rough measurements for it). We decided to forgo the designer and draw out a plan together because they were determined to help make our yard as close to our vision as possible without breaking the bank. After material costs were confirmed, Oz and Brandon would regularly text me with new ideas (minor, but money-saving tweaks) that would help us stay within budget. As far as when the project started, if Oz had not already physically stopped by to check in, he was calling me at the end of the each day to go over the happenings and discuss what I should expect the following day. He also made purchasing materials from suppliers a breeze by doing all of the legwork and acting as an intermediary for the payment process. Then there was the crew who truly cared about their quality of work. Yes, there were a few errors and minor overlooked details along the way - that is inevitable. But unlike the experience I had with previous contractors, the crew was receptive to my concerns, more than willing to correct the matter, and never once made me feel uncomfortable or bad for pointing it out in the first place. And these guys were really putting in the work. Due to an impending storm, we had (rotating) crew members here 7 days straight while our project was completed in 10 days (the bulk of which consisted of demoing, grading, resloping, and replacing 1400sf half grass/half concrete yard with brick/pavers and artificial turf). Of course, at the end of the day, Encore is running a business and making a living but they are incredibly easy to work with and are altruistic when it comes to giving their clients a beautiful yard. They even sent a team back to seal our pavers for us when we inquired about it (paver sealing is not an inherent service). We are over the moon with our results and despite my other half previously advocating for real grass, our artificial turf is so vibrant and convenient that he is eager to get some in our front yard, as well. To be clear, we absolutely plan on renovating our front yard in the near future and will ONLY be calling Encore. Thank you, you have all been phenomenal."

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."

"I just want to say thank you to Jose and his crew in doing a fantastic job installing thin brick veneers in my living room. The end product was great and I could not be happier. Just watching him and the team do the work was really nice to see. Jose really pays attention to the details of the work, he laid out multiple options for me when it came to laying the brick, to the grout design as well as different sealing options. Also he treats your home as if it was his own as his work was very clean and organized. My job was rather unique as I had custom tv mounts and sound bar mounts, he was able to work with the setup nicely and I am grateful for his services. I highly recommend for anybody looking for good quality honest work. Thanks again Johnny ..."

"The technician that came out to home was very professional and friendly. I would use them again when needed."

"Project included repair of 200 pound sandstone block. Mr. Ventura brought the necessary tools and materials and did the job to my complete satisfaction. Level headed professional."

"They were creative, responsible and did quality work."

"Replace drip system. They were knowledgeable and helpful in selecting and in installation of the system. Provided a written estimate. Did the work in timely manner and complete the work beyond my expectations."

About us: "Here at JC Evolution Concrete, Inc., we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!"