Get matched with top carpet and upholstery cleaning pros in Metropolis, IL

"When no one locally even responded to my inquiries for a quote, Michelle got back to me the same day with a quote and description of how the repair would be done. It's a slight downside to have to ship one glove coast to coast for a minor repair on one finger. But the cost of shipping and the repair is much less than purchasing another $100 pair of gloves! The repair took a little longer than anticipated, but shipping time had to be factored in as well. Michelle was very prompt with communications during the process. Cost of service below did not include shipping which was about $16 round trip. The glove returned good as new...well as good as it's pair. The glove is two years old. But the seam was totally resewn and reinforced. Michelle stated she did not want to the issue to happen again. I hope it won't. The problem started with my fingers rubbing. Very happy with the service from Premier. I wish they had a shop in Maryland!"

"very well, they aloways do a great job and we are very happy with the service"

"the man that came here was great. I was very pleased with the outcome and my carpets looked really good"

"Works hard and he is on time! You get what you pay for! He does great work!"

Pro Carpet Cleaners offers professional carpet cleaning and peace of mind for the tri-states most discriminating home-owners and business owners. We use high-quality Equipment with superior and safe cleaning products.\nReferrals are frequently given to our customers. References are also available if needed.\n We are proud to serve the Tri-State area.\nComprehensive 3 to 4 stage cleaning process\n*Our powerful process will leave your carpets dry,clean and soil resistant in a few short hrs. *Carpet stays cleaner up to 50% longer*Lengthens time between cleanings*Stops recurring spill stains*Friendly and personable technicians*Pet stain and odor treatments*1 year warranty available

"They were very professional, finished on time and budget and it was perfect- one company, one bill. Very satisfied."

"The company doesn't clean upholstery. Only carpets. He could not recommend a business that does dry-cleaning on upholstery, but he told me how to make a cleaning solution myself that he thought would be suitable. I appreciated his time."

UNPC Flooring is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"They are really hard working people. They came and did what they said they would and in a timely manner their finished their job."

"I was refereed to this company through my home owners insurance.  I paid him on the 7th with a 2500.00 check as a deposit.  on the 13th after he had repeatedly been over he kept on "forgetting" to bring the contract. I drew one up on my legal pad and had him sign it so I do have an agreement.  In the contract was removal and haul away of debris and old shower stall, mold treatment, application of Dry Lock on walls, Instillation of new larger sump pump and tank, and instillation of new drain around the edge of the basement all to be completed on or before July 15, 2011.

The mold treatment and application of dry lock went well.  Now every time the new sump pump kicks on water shoots out of the bathroom sink upstairs.  When the workers started to install the new drain in the basement floor they could not saw through the concrete.  They even tried to use a jack hammer in one corner.  Now there is worse leakage where they were able to score the floor and the corner where they jack hammered has a constant puddle. 

He informed us that they could not install the drain in the basement and could not fix the issue with the sump pump.  The job was "completed" on the 19th. I asked for Mr. Fowler to pay to have a plumber install a working drain and fix the sump pump.  He told me he could not but he could refund me $300.00 of what I had already paid. 

The only reason that we were going to have the drain installed was because he told us the mold would just keep on comping back, and that he would be able to do the total job.  The job is not completed, there is debris in the front yard, and the cleanup in the basement was incomplete.

I feel that because we are elderly we have been taken advantage of and we do not want others to go through the same experience.  I feel frustrated with myself for not thoroughly researching this company before the work was started.

He did just recently come by my home and refunded $1000 of the $2500 that I paid him initially.  I appreciate the attempt on his part to make a settlement for the work."