Get matched with top carpet and upholstery cleaning pros in New Castle, KY

"The staff were pleasant and went about their work diligently. The price was also quite reasonable for upholstery cleaning and carpet cleaning. However, I was distressed to see a lot of debris on the carpets on the next day. The carpets were also very stiff. I had to vacuum them twice to make sure to get up the debris and soften them up."

"I would have rated the service as 5 stars.....unfortunately there were several things undone. . 1) The front of the dishwasher wasn't cleaned. 2) the hood over the stove wasn't cleaned...in spite of discussion about it. And 3) the top of shower head wasn't cleaned. I don't want to say that the service was not good because overall it was... on time..very pleasant to work with. Only these 3 things were problematic."

"Chris was on-time and was upfront about the cost and any additional recommendations on the cleaning service. I added the pet treatment since the couch and armchair are where our dogs often sit. Both the couch and armchair are clean and do not smell like dogs have been sitting on them."

"When no one locally even responded to my inquiries for a quote, Michelle got back to me the same day with a quote and description of how the repair would be done. It's a slight downside to have to ship one glove coast to coast for a minor repair on one finger. But the cost of shipping and the repair is much less than purchasing another $100 pair of gloves! The repair took a little longer than anticipated, but shipping time had to be factored in as well. Michelle was very prompt with communications during the process. Cost of service below did not include shipping which was about $16 round trip. The glove returned good as new...well as good as it's pair. The glove is two years old. But the seam was totally resewn and reinforced. Michelle stated she did not want to the issue to happen again. I hope it won't. The problem started with my fingers rubbing. Very happy with the service from Premier. I wish they had a shop in Maryland!"

"I had several food stains and pet stains. Then the everyday dirt in my carpets. His steam cleaning unit done a terrific job. The prespotter was spot on. Not all pet stains came out completely but 90% did."

"I rate from the office conversation to the finish of cleaning my carpets an A++++. Everyone was exceptionally polite and knowledgeable of their product. I can highly recommend them and the next time I need carpet or upholstery cleaning they will be the only ones I call."

"They originally came to do my ducts and then ended up doing my carpet as well and everything looks and smells great!"

"Great job went above and beyond what was needed"

"They are amazing! They have been cleaning my house for 5-6 years. They are always on time, my house is squeaky-clean and smells so good. I highly recommend them."

"Dana Miller did a wonderful job with the house cleaning. payed good attention to detail, with surfaces and floors, and overall cleaning. I would most definitely hire again. I am very satisfied."