
Serving Mount Mourne, NC and surrounding areas
Approved
In business since 1998
Customers say: Super punctual
"We can't say enough good things about Kevin.
In Feb. 2015, my wife and I moved in to a brand new 4,029 sq ft home in The Palisades community west of Charlotte. Prior to closing, we hired an independent firm to conduct an inspection, and the final report noted "evidence of poor drainage near the foundation of the home at the rear right side." Although at that point we had about a week to address the situation before closing, the builder promised to rectify the problem immediately. A day or so before closing, the builder confirmed that they had "fixed" the issue. Now confident that we could proceed with closing, we moved in the following week.
Within the first two weeks, we began to see evidence once again of poor drainage. This was noted by muddy soil indicating standing water at times, in this case the result of ice melting on several occasions. At this point, we began looking for a professional opinion from a third-party landscaper not affiliated with the builder, and relying on Angie's List, we found Kevin James Landscaping. Within the week, Kevin was at our home and informed us in his straightforward, expert manner that we had an "unacceptable" drainage design in our yard. The builder had obviously not fixed things, and Kevin - before we suggested hiring him - gave us a thorough explanation of the problem and solution. We paid him a small consulting fee, which he stated would be applied to any work done by his team should we go that route.
The drainage situation continued throughout the winter, and one of our neighbors soon pointed out that well before we moved in, he had observed in the past that during heavy rains our backyard area "looks like a river." To be fair, the lot we purchased is a corner lot at the end of a street that slopes downward to the point of our home. In addition, three homes that surround our backyard are at a slightly higher elevation to us. However, before purchasing the home we made the mistake of assuming they would not have built a home on that lot if drainage was a severe problem.
That said, sure enough a torrential downpour came in early spring, and for the first time we witnessed the extent of the drainage issue. Our neighbor was correct - we had the equivalent of a river dumping into our backyard. For the next several days, we had standing water in the rear of the house, and on the perimeter the standing water remained indefinitely. At this point, we knew the only alternative was to hire Kevin and his team.
From the get-go, it became apparent that this was the best decision we had made in a while. Because he's an independent company working with a relatively small, tight, highly-skilled team, it took a little while for them to perform the work. Having said that, Kevin never once mislead us of our scheduled date, and when that day came around, his team performed the work flawlessly. In addition to addressing the drainage, we had them install a cobble paver patio and free-standing grill. Amazingly, they finished the job within a few days, in a big part due to the solid expertise of his longtime crew supervisor, Victor.
Since the job was completed at the end of July 2015, we have been enjoying the patio, which our neighbors have commented looks great. But most importantly, Kevin and his team did indeed fixed the drainage issue. As one of his landscaping consultants once pointed out to us, "Kevin James can make a river run dry." In our case, we are thrilled to report that the drainage situation that had resulted from the "river" running through our backyard during heavy rains has at last become a thing of the past. If you want piece of mind knowing that your job will get done RIGHT the first time, built on quality workmanship and expertise that is the result of a company that has true passion and care for its work, you need to hire Kevin. He knows his stuff, and saved our lawn.
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