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"It is my pleasure to write a review of our dock builder, Smoky Mountain Deck Builders. The more broad description of their work is attention to detail, great work ethics and desire to please their customer. Nick DiRoberto, the owner, listened patiently to our desires and goals and then offered some inventive, cost saving and aesthetically appealing ideas. He even came by several times to observe the project and tweaked a few things to improve the ultimate product. He is very artistic and creative and a pleasure to work with. The first crew sent to build the infrastructure and decking started early and stayed busy all day, every day! Crew chief Flip led by example. He, Marty, Jeffrey, Brandon and Ryan were meticulous in details. Absolutely no corners were cut or jobs rushed. Flip came up with a great way to have a ramp without steps. We loved this. Ryan, Marty and Jeffrey built a really nice storage unit with a custom made door frame that matches any factory frame. Some of the decking boards were cut and shaped several times over until they were satisfied with the results! No nails, only bolts and screws! Precision ruled the day. Fran, Nick’s father, who brings years of experience in dock and deck building, framing etc., joined with them to do the joists and roofing. Again, precision and attention to details were quite noteworthy. The poles were notched to set the joists on adding tremendous strength. Fran and others added high wind connectors to every cross beam, a practice usually done in Florida and other locations more prone to hurricanes and strong storms. All of these workers had a hand in attaching the rub-rails. They even mitered the corners and used special screws designed to prevent cuts to clothing, feet or skin. On the swim platform where the black rub-rail would prove too hot they rounded the decking edge. Mid way through the project we decided to use some carriage lights on each pole. Fran, Jeffrey and Ryan drilled angled long holes in the poles so the wiring would exit close to the ceiling. Very time consuming at no extra cost. Fran made special plates to mount the carriage lights onto , which was very aesthetically pleasing. The 4x4s and 6x6s were rolled to make them fit flush against the poles. Again, attention to detail. The wiring was done to minimize being seen overall. Fran and Brad installed the boat lifts with extreme accuracy. The leveling of the cross beams was nothing short of perfection. Finally, Fran and Patrick added some LED rope lights all around the bottom edge, suggested by Nick to accent the dock. They look great! Fran and Patrick ran the power down to the dock and met all of the inspector’s demands concerning breakers, wiring underground, GFI plugs etc. I need to also mention Gina, the office manager, who came by frequently, ordered any additions in a timely manner and stayed in constant contact with us. She possesses very good people skills. Great job Smoky Mountain Deck Builders! You will always have our gratitude and highest recommendations and endorsements. It was a pleasure to see such pride and attention to detail by all involved. If we plan any other additions to our house or property we will come to you first."

"We had an unusual project. Install laminate flooring over our existing ceiling. Sergei was the only contractor not afraid to take on the task. Our ceilings were 16â high in some locations . He did an amazing job. He is reliable, personable and extremely hard working. I would recommend him to anyone."

"Service was excellent! Quality workmanship, great communication, and timely. Thank you for the beautiful deck and front porch."

"John and crew did a great job restoring my pavers for the front and back porches, trim around the porches that finished them off, step made for access to the back porch and a railing leading up to the front porch."

"Great job, I am so incredibly pleased with the entire experience, will be contacting them again for our upcoming remodel."

"Went above and beyond on all fronts"

"Highly recommend. Very professional and attention to detail"

"Ethan and Ronnie came out and finished a DIY flooring job that needed some repairs we could not complete ourselves. They were very thorough and patient, as some of our work had to be redone. We ran out of transition strips for the job but Ethan made great suggestions to resolve the last area and we have since purchased the strip to finish the job. Ethan has a great can do attitude and followup! Thank you!"

We take great pride in our experience, expertise, quality and customer service, that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate, with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today!

"The owner responded very quickly, did an amazing job in a timely manner. Listened to my request and carried them through. Very professional and so pleased with their work."