Get matched with top door pros in Fairplay, MD

"They were on time, extremely polite and cleaned up everything. Awesome value for the money!"

"Brad does excellent work but he did not stay on schedule and often times did not keep me informed when there were delays. He did complete the work and it looks great. It wold have been an overwhelming 5 but a two week job took several months to complete."

"They were not able to fill our door space, and wanted us to make too many compromises"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Flooring , drywall , all around handy man service. I have projects from time to time this company have always took good care of us"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have 40 years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!\n

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"My family recently purchased a home that is 10 years old and during the inspection, an issue came up with the safety mechanism that keeps the garage door from closing down on an obstruction (like your car, kid, or pet). I called ABC Garage and the customer service was very thorough in explaining that older models to not have that feature, so she walked me through the various models and pricing in case we wanted to replace the unit. We have young kids, so I knew we'd probably want to go with the upgrade. The day of the service call, the technician arrived promptly and verified that the current system was old enough that it didn't have this safety feature. We discussed the options again (he had all three models in his van) and he installed it promptly. When that was completed, he also showed how the garage door itself could use to be adjusted so it made less noise when opened. I was happy to pay the additional fee to get that resolved. All told, it was a very positive experience - professional, thorough, friendly, and timely. There is a 5-year warranty on the unit and 1-year labor warranty, but I expect this product to last much longer in the future."

"It went really well!
Prompt response to my original request. Prompt arrival for ALL subsequent visits - by the sales rep, 2 different measurement guys, and the installers.
We had a very tight schedule and they met it.
The installations were done beautifully.  I was personally home for the door installation (the windows were done on a separate day) and I can tell you that the two guys paid alot of attention to all the details, tested the door, cleaned the door, swept up after themselves, etc.  They were very courteous throughout.
I am SO happy with my new windows.  3 of them were straight-up replacements. And never have I had windows that slid up and down so well.  And the 4th was a replacement of my kitchen over-the-sink window with a window that cranks open.  It is lovely.  It is a huge window, but even my 9 year old can crank it open and closed.
I am already planning on calling them again for several more windows and would recommend them to anyone.
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