Get matched with top door pros in Lafox, IL

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"Great job replacing my door. Project was completed on time with no issues. Thank you"

"We were very happy with the repair of the hinge on our storm door. He repaired it by replacing a few washers that has gone missing. Other repair people recommend we replace the whole door."

"Andrew did a great job in removing and installing three interior door frames, doors and casing. He explained everything that he was going to be doing pre job start and answered my questions along the way. When he was finished the installed doors/frames and casings looked great and he cleaned the work areas very well. I would recommend him highly for quotes and work"

"Dave is a real pro at what he does. From the very first time I met with him I knew he was right for the job. He provided a timely quote, did amazing work, is easy work with about changes and is extremely neat when working and cleaning up after the job is done. I hired him for project and ended up hiring him for three more jobs. I highly recommend him. His woodworking is some of the best I’ve seen and he is very personable and reliable to get the work done."

"Weâ ve never replaced an exterior door. Todd is very knowledgeable and took his time to explain what would be best for my home. We love our new door."

"VERY GOOD CARPENTERS EXCELLENT CRAFTMANSHIP THEY KNOW WHAT THEY ARE DOING."

"I felt the price quoted was exceptionally high and they wanted to do more than just replace 2 doors."

"He was amazing. He replaced my ceiling fan in the dining room, replaced my kitchen faucet and fixed my toilet that was not flushing correctly. I also added a few things that I needed done and he completed my list. Everything looks amazing and he was very neat and tidy. It’s really hard to find a good handyman and he is the best!"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.