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"Promised quote but never came through with one"

"Greg did an excellent job with our flooring and went above and beyond our expectations! Others came in and wanted to laminate over the existing laminate flooring in our kitchen. However, Greg did it the right way and removed 3 layers of laminate and was able to save our existing oak trim in the process. He was also very efficient when it came to using materials. I would absolutely recommend Greg for any flooring installation projects!"

"I do not think they are professionals at refinishing hardwood floors. Mine are far from looking new-- they are pretty much ruined. All of the putty they put into the gaps, has all been slowly coming out, the stain is pulling up in some places, and the hardwood floor itself is even PEELING/coming apart from them not knowing what they were doing. They also left the sander on too long in certain places and you can see giant scratch swirl marks. There are huge splotches of gray stain in certain places that it looks like thick paint. They also did not remove the floor board trim to do the stain/refinish the floor-- so you can see the original tan floor in some places next to the new gray stain I chose. They also left trash everywhere and broke multiple electrical outlets, got floor stain all over the walls, floor boards, and my doors. They also pulled our washer and dryer out to get to the high voltage plug they needed for their sanding machine-- and they dryer came detached from the heat vent that goes to the outside-- which is a HUGE FIRE HAZARD. I was unaware of this until I kept smelling the dryer from far distances in my home-- so I was smart enough to check, but it had been like this for at least a month. They offered to come back and paint the baseboards for a reasonable price since they left stain everywhere and trash. I could see on my Ring video camera doorbell that whoever he had come to help, was drinking beer and smoking weed. They forgot to paint the back of my bedroom door-- and also did NOT remove any of the doors and sand them down as promised-- so they would look brand new. The also did not sand any of the baseboards where heavy paint was--which was also promised. This is a horrible job, I could have done on my own, for free. You also will be making your check out to **the owner**-- which means there is no real company and it is a payroll tax avoidance/contractor scam. Once they have your money, and screw up, there is no way to do anything about it because you are writing a check out to a PERSON, not a company, so you cannot hold them accountable. Chad is very responsive and a hard worker, but other than that, no."

"The table that she did was awesome!"

"Shane and STG is top notch. My kitchen is stunningly beautiful and Shane helped with suggestions that made it even better. Alex (plumber) and Rodrigo (tiler) were equally superb! Great communication, great quality work and great experience. Would recommend STG to others and have already done so to friends thinking about redoing their kitchen. I have a beautiful kitchen to enjoy for years to come. Thank you Shane and crew for a beautiful kitchen!"

"I hired Jake to put in a fence for me in January 2022. I already had the back fence done and just needed the two sides done. He quoted me $6,679.84. My neighbor offered to pay 50 % of our shared fence. In fact, I gave my neighbor Jake info so they could use him for there other side of their yard for a fence too. Therefore, I was expecting to only pay a total for my fence of $5,009.88 because like I said my neighbor was paying 50% of our shared side which is a total of $1,669.96. Jake pulled a quick one on both me and my neighbor and when he was done with the project he charged us each $6,293.91. This is $1,284.03 over what we were each supposed to pay. Next issue is that Jake has been taxing all of his customers 8.81% sales tax on labor which is illegal. He can only tax materials, NOT labor. Therefore, I would encourage past customers to reach out to him to get refunds for taxed labor. I did not bring this to his attention until April 2022 so anyone who used him before this was taxed illegally. Third issue is that he put the fence post through my sprinkler system. I texted him April 23rd to see if he would not mind stopping by to fix the issue. He replied the same day and stated, Yes. I can try to fix that here this week. I will let you know which days 10 days goes by before he reaches out. At this point I already had issues which him not following through, communicating properly, or responding appropriately and I was having a path put in where the leak was post pointing this project until the issue was fixed. It is also now May 2nd and I still am unable to water my yard and am worried it will die on me. I had to pay another company $300 to come fix it. Fourth issue is that the gates that he installed do not open or close. The gates lag and the latches do not line up. Immediately when he put the unique latches on I asked him to put on the standard latch because I could not open the gates with the latches he put on. I either messaged him or told him in person a total of 3 or 4 times about this issue and he never fixed it. I had to purchase the equipment myself and perform the labor myself of redoing the fence gates. I gave him work, I had my neighbor use him, I add my Uncle Dan use him for a fence (which he hates the gates too and had to redo them as well), my other Aunt Darcy and Uncle Tory use him for a fence and if I had to do it all over again I would have used someone else and never have given him business from my other family members. My family had to reach out to Jake to get refunds/returns on the labor that he taxed them too. Lastly, Jake was supposed to install trees and put in a path for me. I gave him a budget that I could afford. He gave me two options to choose from. I did not like either but he did not put in the work to send multiple different options. Instead I had to put in all the work for looking for what I wanted. Then he scrutinized me by saying that I was wanting things for under value which was not the case at all. I gave him a budget of around $20,000 to work with, he was going over the cost of what I could afford, when I would ask for other option he would give me none but imply that I was not wanting to pay for the materials for what they were worth. Bottom line, I do not recommend Jake. He and Pierce are the only two workers. He is way in over his head. He has become too busy that he is loosing qualities that I saw in the beginning which was a bright future, swift responses, great customer service and fairness. Now he never answers his phone, does not email back in a timely manner, does not text back appropriately, and is one of the worst communicators I have come by."

"Al was very thorough, experienced, conscientious, and pleasant. He went above & beyond to make sure we were satisfied with his work!! Highly recommend his services!"