Get matched with top glass and mirror pros in Sherwood, OR

"I needed replacement of two old shower doors. Two of their folks came out (very nice people), measured it off and gave me a quote. They were similar price to another good vendor but their supplier offers a lifetime warranty on the glass doors, so I went with them. 50% deposit, 50% when the job is done. It took some time, but the doors came in and they came to install them. Same two guys. They removed the old metal enclosure, installed the new one, and unpacked the glass doors to hang them. As they were hanging them, they saw some small scratches on the glass of one of the doors. I might not have noticed the scratches, but their installers cared enough to tell me right away. Then they told the office and agreed to install the scratched ones so I would have my shower back and order new doors to replace them. They did not ask for more money. They told me and promised to make it right. This was not their fault. The doors were packed in heavy shipping boxes just like 1000 others. No way to know there was a problem. New doors came in today, and they called me at 8AM to say so. The same two guys arrived at 9:30. They had the doors installed in less than an hour, apologized for the inconvenience, cleaned up and left. Again, real nice guys. I would use this company again, and recommend them to anyone. They did the right thing at every step. The owner even told me on the phone that they started inspecting the doors when they come in from the factory. That has to take a lot of time. Give these folks a shot at your business. They are worth it."

"John is absolutely the best !"

"Professional service. Glass shower enclosure is really nice. We’re very happy."

"Communication was on point throughout the process. Very happy with my new window tint!"

"This company came out, gave us a guote and advised us that all the old window tinting which we wanted to replace was under a life time warranty and could be covered by the original manufacturer. We ended up going with the local company that represents the mfger. But this company was very professional, had the integrity to advise most of our project was under mfg warrant, rather than just taking the business and keeping quiet. This is exceptional in today's environment."

"The technician who came out to complete the job was extremely professional and very thorough and I really appreciated the young manâ s professionalism. I will use Kaminskiy care and repair again and highly recommend them to anyone else."

We are a small residential general contractor licensed in Oregon offering a variety of carpentry services indoor+outdoor. \n\nOur professional background was largely in finish carpentry services working for well established companies in the industry: all door types, closet systems, railings, hardware and a variety of millwork ranging from baseboards, door casings, window casings, handrails, crown molding, etc. If it was made from wood and is inside your home, we did it.\n\nWe do outdoor work as well ranging from fences, decks, exterior doors/trim, etc.\n\nOur time in the trades taught us there is a right way and a quick way to do things and the RIGHT WAY is what we are most passionate about. We're motivated by providing people with a high quality of work because its what we would want if the roles were reversed!\n\nWe look forward to helping improve your space in whatever way we can with the skills we've acquired in our journey as tradesman and we thank you for your consideration.

"Very friendly and efficient. Exceptional knowledge of glass and glass replacement. Right on time and stayed in contact by phone. I would highly recommend this company."

"Justin was a great representative and installer for the company. He was easy to work with and had a good personality. Very professional and friendly, but most importantly he knew his glass and mirrors. He came in and did efficient work! Very happy and would recommend!"

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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