
Serving Grand Rapids, MN and surrounding areas
Approved
In business since 2007
Free estimates
Warranties offered
"I had been looking for someone to install a driveway for me. I purchased my home in December, 2012 and after two winters removing snow from a gravel driveway, I wanted to have it paved. I obtained two concrete bids and wanted to get asphalt bids to compare. Minnesota Blacktopping was the fifth asphalt company I'd contacted for a bid - and the first one to respond.
After getting a verbal commitment to provide a bid, it required a second call to have them show up and take measurements. While out taking measurements I was given a description of the work that would be done and was told they had other projects that would be done in the area and they'd group them together and do them all at the same time. I was given an estimate as to when that would occur if I wanted to move forward after receiving the quote.
After being told I'd get a written quote, it took an e-mail reminder to have the quote appear in my mailbox. The proposal came with a signature line that also said and quot;acceptance,and quot; so I e-mailed a signed scanned copy and confirmed I wanted to move forward. No down payment was requested.
The next contact I received was a phone call saying they were on the way to my home to do the preparation work for the driveway, would be installing the driveway the next day, and wanted to know if I could meet them when they arrived. Luckily my wife was off that day and was able to meet them when they arrived.
I was able to take the next day off work to be there when they did the installation. They showed up at 7 a.m. and were done by 9:00 a.m. They did an excellent job. The workers were professional and accommodating. I didn't realize they were going to show up so early and hadn't had a chance to move my cars to the road yet - but they made room for me to do that and waited until I was done.
The driveway was exactly what I wanted and it looks fantastic. We didn't drive on it for three days and have had no problems. The driveway was shaped to run rainwater to the low point of my lot and works perfectly. The finish work where the driveway meets the concrete sidewalks and garage openings was done with great care and looks and feels great. The quality of materials and workmanship were excellent. I would highly recommend Minnesota Blacktopping and would not hesitate to use them again.
I ended up with a great driveway from a company I would call first for any future work. The issues I had with communication and expectation setting were minor and did not affect the quality of the end product, but did affect the ratings I gave for responsiveness and professionalism.
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