
Serving Glen Allen, VA and surrounding areas
Approved
In business since 1998
Free estimates
Warranties offered
"
This is an updated review. My issues w/this company were, in part, related to communication. Our driveway is long & we have a large, paved parking area behind our house. ProSeal's estimate [to rebuild & pave the actual driveway and "seal" the back parking area], was in line w/other bids.
As we've had drainage issues, we also asked for a "berm," to direct rainwater down the driveway instead of it spilling into our back yard.
While I recall telling them we would be driving over the berm, on completion, I could not w/o scraping the underside of my sedan. It can be driven over by a truck. When queried, they told us there was no "fix," except tear the berm out. It could not be modified, by reducing its height.
The driveway portion appears well done, except we had a "swale" at the bottom, where there was none before. Rain water accumulates there. When it freezes in cold weather, it creates a safety issue. Again, when asked, the owner explained that although they were willing to redo that portion, due to the grading, the western edge would be too thin and would soon crumble.
I think that should have been explained in the beginning, when giving us an estimate. [And discussing the problem in person was very uncomfortable. I felt like the owner wasn't hearing what I was saying.]. Since I've now had the problem corrected by another service, turns out to have been not accurate.
On a positive side, they did [on their own initiative], level the paved portion of the driveway where it connects to our back patio area to make it easier for someone wheelchair bound to negotiate entrance/exiting. As my husband was dealing w/a serious illness, and needed a wheelchair at times, this was much appreciated.
Some of the communication problems were, I believe, due to things being lost in translation between the person I would speak to on the phone & the people doing the actual work. I am also very nit-picky - and being under the strain of care-giving, may not have communicated as clearly as possible myself.
So, the work was OK - not perfect and not bad. They were here when expected and cleaned up well after completion."


































