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"Fantastic, I could not recommend this company more, Lon was very attentive to what I was saying during our walk through so he could find the right solution to our problem. We replaced approx 30% of the T-11 siding on my house in Antelope, replaced all the trim affected by dry rot and replaced the windows/slider. As they were sealing the new windows we could already tell the difference in the noise and how warm the sun felt through the glass. Brian was the lead installer for the windows and Ken for the siding project and they extremely knowledgeable and were fine with working around our 3 big dogs who had to go outside for bathroom breaks."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"Very pleased with the flooring installed in my rental."

"Everything about the window replacement project with Northwest Exteriors went perfectly. Professional, worry-free, quality product, quality install, left no mess (believe me that is a big deal). Why can”t all contractors be like Northwest? Thanks HA!"

"Customer service was wonderful and responded in a timely manner."

"The tile in the shower was done well, but the tile on the floor was not. The tile was uneven, grout missing and they put in the wrong drain cover. So, they came back and fixed it. The etched window in the shower that was caulked had mold growing under it. They came back and re-caulked it. The thermostat for the floor was not installed on it's own dedicated circuit, so an electrician has to come and fixed it."

"Anthony and. Runs from the Poly Crew were fantastic."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"Prompt and on time. Fast and efficient work. Door works great!"

"Had some furniture that needed to be put together and didn't have the time to do it myself. He showed up right on time, had all his own tools, and got it done way faster than I could have. Everything is completely sturdy and looks great. Very professional and highly recommend"