Top-Rated Window Services Experts in Richmond, VA

TM & KM Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"If you want to hire a contractor that keeps your money (multiple $K) and didnâ t get the job done, this is the one to hire. We hires Trent to build the sunroom. After he presented the plan and we placed a deposit of $5000 to get the job started. He had an architect come to our course drawing the blueprint but we requested changes. In the meanwhile, we have engaged Trent for other small scale projects, such as adding a wall or adding rails to our porch. We paid all the projects in full after the projects are done. However, the main project on sunroom hasnâ t made any progress for over 8 months. Our request to the change of the drawing hasnâ t been addressed in a concrete manner. Understanding that Trent might have busy schedule and we didnâ t want to wait for any longer. We kindly requested to cancel the project, refund is $5000-minus the drawing fee. He agreed to refund in his initial text but then unresponsive for our calls and texts. However, he also didnâ t move forward with our project. So, essentially we paid $5000, got a semi-finished blueprint and waited for over a year and nothing was done. His argument was this $5000 was baked into the cost of other projects but we have separate quotes for other projects from him and weâ ve paid in full. After we have read other review about failing to refund $2000, it seems a consistent pattern. Please address it ASAP before we bring it to the next level!!"

Xin H on May 2024

TM & KM Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"If you want to hire a contractor that keeps your money (multiple $K) and didnâ t get the job done, this is the one to hire. We hires Trent to build the sunroom. After he presented the plan and we placed a deposit of $5000 to get the job started. He had an architect come to our course drawing the blueprint but we requested changes. In the meanwhile, we have engaged Trent for other small scale projects, such as adding a wall or adding rails to our porch. We paid all the projects in full after the projects are done. However, the main project on sunroom hasnâ t made any progress for over 8 months. Our request to the change of the drawing hasnâ t been addressed in a concrete manner. Understanding that Trent might have busy schedule and we didnâ t want to wait for any longer. We kindly requested to cancel the project, refund is $5000-minus the drawing fee. He agreed to refund in his initial text but then unresponsive for our calls and texts. However, he also didnâ t move forward with our project. So, essentially we paid $5000, got a semi-finished blueprint and waited for over a year and nothing was done. His argument was this $5000 was baked into the cost of other projects but we have separate quotes for other projects from him and weâ ve paid in full. After we have read other review about failing to refund $2000, it seems a consistent pattern. Please address it ASAP before we bring it to the next level!!"

Xin H on May 2024