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"They did fast work installing their product. They look beautiful. I had a water leak on one of their window frames; they promptly and professionally repaired it."

"The glass replacement was very efficient and timely. they came for measurements and returned the next day to replace the front room window."

"Everything about the window replacement project with Northwest Exteriors went perfectly. Professional, worry-free, quality product, quality install, left no mess (believe me that is a big deal). Why can”t all contractors be like Northwest? Thanks HA!"

"Renewal by Andersen of Wyoming did an incredible job with installing windows in our home. Thank you to the team who did the install and to the company for creating these exceptional windows."

"Great local glass business with quality workmanship and customer service."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"Counters look good, however, there was a HUGE mess. Tons of old counter top in every one my drawers and in all of the cabinets. Basically no clean up, no attempt to. In addition, they got glue in the window track and the window couldn't open. I called multiple times to have this fixed weeks apart. I did get an apology for them forgetting to come out after the first call. However, a huge mess was made getting the glue off the window seal and not cleaned up even a little bit. Rude...acted like we were inconveniencing them. Never apologized. The counters look great but customer service definitely left a sour taste."

"Prompt, precise, professional, and high-quality work!"

"Leo was very helpful and quick to respond. We’re happy with how our 2 bathrooms turned out. Project was completed within the time promised. Our only complaint is that the workers did not clean up very well. But overall, we’re satisfied and we’ll use them again."

"I highly recommend Groundworks for foundation concerns. They were very prompt with returning my call and providing a free inspection. I had concerns for my 103 year old home, especially a section of the foundation. Their Inspector, Bob Bloom, arrived on time, was professional and experienced, took time to answer all my questions (thank you for not rushing), and provided me with useful feedback on my foundation and options for repair. Bob gave an honest assessment with no sales pressure. Although I decided to defer foundation work at this time, I will definitely use them in the future."