Who Repairs Water Softeners? Here’s Who to Call

This article was created using automation technology and thoroughly fact-checked and edited by HomeAdvisor Editor Ryan Noonan.

Knowing who repairs water softeners helps you choose the right pro and protect your system. For most repairs, hiring a pro is recommended: a local water softener company or a professional plumber. These experts have the skills, tools, and licenses for safe, warranty-compliant work. DIY can void warranties, so certified training matters.

Benefits of Hiring a Water Softener Company to Repair a Water Softener

A local water softener company is the best option for repairs. These specialists also install and replace systems, and their technicians may hold manufacturer-specific licenses or certifications that keep warranties intact. Because most issues, including leaks and clogs, require expert diagnosis and repair, a dedicated softener company delivers precise, warranty-safe results.

• Specialized training on softener models and components

• Certifications that preserve manufacturer warranties during repairs

• Proper tools for leak, clog, and wear diagnosis

• Safe procedures for draining and cleaning tanks

• Correct resin handling and replacement steps

• Ability to replace damaged parts the right way

• Full install, repair, and replacement capabilities

• Lower risk of damage compared to DIY

Can I Hire a Plumber to Repair a Water Softener?

When a specialist is not available, you can hire a local plumber. Most plumbers have the skills and tools to repair softeners, but some do not service these appliances. Share your brand and model before booking to confirm fit. If a plumber cannot work on your unit, contact another local plumber to keep the project moving. If you’re dealing with a persistent leak or a complex malfunction, you might want to consider a local plumber to ensure the job is done safely and correctly.

Pros: accessible option, capable skills, appropriate tools. Cons: not all plumbers repair softeners, brand/model experience must be verified.

How Do Pros Repair Water Softeners?

Professional water softener companies follow a step by step process to repair water softeners.

1. Turn off water and unplug the unit

2. Put the softener in bypass mode

3. Remove the control tank head

4. Drain the tank

5. Clean the tank and remove old resin beads

6. Inspect components for damage, blockages, or wear

7. Replace damaged parts

8. Add new resin beads

9. Exit bypass and plug in

10. Refill with water

11. Watch for leaks and proper operation

Steps vary by model; pros follow manufacturer guidance. Careful inspection prevents recurring leaks or clogs.

How Much Does Repairing Water Softeners Cost?

The average water softener repair cost is $550. Your total depends on the appliance’s size and model, plus the repair type. Replacing a brine tank costs more than swapping a multistage filter cartridge. If your system is older, consider replacement when repair bills are high. Water softeners last 10 to 25 years, on average. Per-hour rates are not provided in the source content.