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Arco Comfort Air

Asphalt Shingle Roofing Installation and Replacement, Asphalt Shingle Roofing Repair,

About us

We specialize in providing the North East Ohio and Akron/Canton area's with dependable heating, air conditioning, full service plumbing repair, water heater, duct cleaning, and indoor air quality services. As the trusted name in total comfort, our goal is to make your life easier and more comfortable with convenient service hours 7 days a week, 100% satisfaction guarantee, exclusive warranties, exceptional financing programs, and friendly, reliable, same day emergency service. We proudly serve our clients with exceptional service, quality, and pricing. Arco is your neighborhood heating and cooling contractor.

Business highlights

Emergency services offered
71 years of experience

Services we offer

Central Air - Install, Repair, and Service * , Furnaces - Install, Repair, and Service *, Heat Pumps - Install, Repair, and Service * , Water Heaters - Install, Repair, and Service *, and Much More!!!

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.931 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
13%
3
6%
2
0%
1
13%

Filter reviews by service

Showing 1-25 of 31 reviews
Abdullah F.
May 2022
5.0
Yes, I recommend this pro
Andrew Davis did the maintenance to our central A/C to make sure our 2 units were working as they should. He was professional, efficient, friendly, and knowledgeable about the task at hand. I would recommend him! Thanks, Abdullah F.

Nick Z.
Oct 2021
0.5
The company installed a furnace with a bad motherboard. Came out several times tried to fix and wanted to charge me every time. Took almost 18 months to figure out the board was bad. They fixed that then about 6 months later I got a call and they said I had a charge on my account. People were nice to work with and did get a tech out even in an emergency situation but the product is junk.

Judith C.
Aug 2021
4.0
Yes, I recommend this pro
They were very nice quick

Ronda G.
Dec 2020
3.0
I might be critical but the two that installed our new furnace literally ran up and down the basement steps while here working because they were in such a big hurry. And because of that after a few days and the oil smell wore off the new furnace we could smell gas. There was a leak because they did not tighten down the gas line. After waiting 2 hours for a call back on when someone could come out I had to call them back again. Another technician came out to fix the problem and was very nice but apparently, he has to fix their mess-ups a lot from what he had to say and they shoved in a crappy old filter that looked like it had been ran over. Yes, the furnace is nice, but a little loud, and, on the bright side, our house did not blow up.

Donald R.
Jun 2020
0.5
Scheduled via Home Advisor on 5/21. HA had it for 12:00 on 5/27. On the evening of 5/26 I was notified that it was cancelled due to vendor not responding to confirm appointment. I contacted my own vendor to do the work. Will not use HA again.

Kitty H.
Mar 2020
4.0
Yes, I recommend this pro
$252
High markup on thermostat

Liz M.
Dec 2019
5.0
Yes, I recommend this pro
$200
He showed up even early, diagnosed problem with heat fixed it and gave us an estimate on our next system. He was organized and knowledgeable

Derron S.
Nov 2019
0.5
Scheduled an appointment and nobody showed up. I called them two hours after the scheduled time and the operator said she would contact the gentleman out in the field and I never heard back from them. Terrible communication.

Betty O.
Sep 2019
4.5
Yes, I recommend this pro
$500
the only reason I did not go with a 5 is because Arco waited until 2:05 (our time was 12-2) to call and say they would be late. I think we should have been notified earlier. The serviceman, Kenny was knowledgeable , friendly, and explained everything in laymans terms. very nice. Will call them first for problems in the future.

Joe S.
Feb 2018
2.5
$177
Over priced. First, I call them the guy over the phone, told me they will charge me for $89 for show up and diagnostic. After service, guy show up and looked at my furnace for about 20 minute and he said "You have a bad blower motor and its needs to be replaced". So I ask him for the price, he told me about $690 on top diagnostic fee today. After I searched, the part is only $160. So I think he wanted to charge me for labor $530 for a 1 hr job. So I think that is too much. So I decided not to repair and end up with overcharging me for $177 (he said $89 for show up and $88 for diagnostic fee) for only a 20 minute diagnostic.

Dalan J.
Nov 2017
5.0
Yes, I recommend this pro
Arco did a great job. We were having some issues with our furnace not heating up to the thermostat set temp. They came out within a couple hours, provided friendly and knowledgeable service, and when he left our furnace was running great!

Sandra R.
Jun 2017
5.0
Yes, I recommend this pro
Very professional company. Gave accurate estimate immediately. Techs were there when expected and worked efficiently and neatly. I like that this company has Amana products with great warranty. They also have a great service agreement that is reasonable and will, undoubtedly, save a lot of headaches in the future. We had our whole system replaced and it was finished in about 5 hours. Not a scrap of trash was found afterward. We did a little comparison shopping before hand and was very happy with the price.

Tracy J.
Feb 2017
0.5
$89
Awful. Tech misdiagnosed a furnace problem on a very cold Friday evening and further advised me that the part he believed needed to be replaced could not be obtained in any way until Monday morning. In fact, the part could be obtained the next morning (I had to contact the local distributor on my own to find out). But, it turned out that the part wasn't the problem that needed fixing (I contacted a different contractor who correctly diagnosed the problem). When I contacted Arco's management to discuss the service errors, Jim, the operation's manager, was not at all apologetic regarding the technician's failure to diagnose the problem and offered a weak excuse as to why the representation that the part was not available until Monday was not a lie (notwithstanding that I had contacted the distributor and knew better). Given Jim's attitude and behavior, I believe the service experience I received reflects systemic problems with the organization.

Michael F.
Jan 2017
4.0
Yes, I recommend this pro
.

Deborah M.
Jan 2017
5.0
Yes, I recommend this pro
Excellent Services & Quality

Mark W.
Jul 2016
5.0
Yes, I recommend this pro
$350
Arco always uses prompt, courteous technicians. They are careful about the property they work on and keep the customer advised of what is being done and what maintenance should be done by the owner. Notice of appointments is handled well also.

Debbie G.
Jul 2016
4.0
Yes, I recommend this pro
the tech was great very professional

Peter C.
Dec 2015
5.0
Yes, I recommend this pro
$11,450
Installer technical knowledge of product components was exceptionally good and installation skill was greatly appreciated. Job well done.I am looking forward to and expecting the same from the maintenance service personnel in the future.

Charlotte P.
Oct 2015
5.0
Yes, I recommend this pro
They are very professional.

Joan M.
Oct 2015
5.0
Yes, I recommend this pro
No comment.

Eric F.
Oct 2015
5.0
Yes, I recommend this pro
No comment.

Susan E.
Oct 2015
5.0
Yes, I recommend this pro
They did a great job.

Clarence G.
Feb 2015
4.5
Yes, I recommend this pro
Their work was very good their Technician was very professional and on time I will be doing Business with Them in the future

Lee B.
Feb 2015
5.0
Yes, I recommend this pro
Professional & efficient. Called at 11:00a.m. Tech was here at 3:00, done by 4:30.

Barbara S.
Jan 2015
5.0
Yes, I recommend this pro
Courteous and arrives on time, no complaints.
Showing 1-25 of 31

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Arco Comfort Air is currently rated 3.9 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Arco Comfort Air accepts the following forms of payment: CreditCard

Yes, Arco Comfort Air offers free project estimates.

No, Arco Comfort Air does not offer eco-friendly accreditations.

Yes, Arco Comfort Air offers emergency services.

Yes, Arco Comfort Air offers warranties.