Dons Carpet Restoration, LLC

"Whatever the black stains were in her carpet were not dirt it was something with a dye in it I hit it twice nothing's going to remove that I'm sorry she's unhappy but nothing is going to remove that black stains she has"

"I always advise your customer with pet urine problems that they have about a 95% chance of this working the problem with urine is it goes into the subfloor as long as it hasn't gone too far into the subfloor when it's dry the odor will be gone you can always get rid of the pet odor in the padding and the carpet they're going to have to seal that floor stain is actually not a stain from attempts to remove the odor the color has been removed from the carpeting"

"was written by her lazy rent a helper since she is handicapped her helper does and let the place become a pig;s stye nothing but sit around and look at her phone that carpet was trashed when I got there I even went back and did it again cuz it was so bad shes mad because I told her Im going to report her to her employer which I just recently found out who she works for it;s terrible that they would send somebody out there thats supposed to help Karen carefu who you hire shes lying about carpet"

"Their stairs were so old and badly soiled I had to treat with an enzyme and leave on there to break down the dirt I told them when it was completely dry just use a little water in that machine and that may help they had tried to clean it prior to me getting there to no avail it appears like what I did worked they they should have replaced that 25-year-old carpet years ago these people are one of those 1 percenters who try to get something done for nothing they should be happy I saved the carpet on their stairs"

"Very nice lady she was advised since there was food coloring in what was vomited some die work maybe needed I appreciate her business vomit was sanitized removing the odor"