Highlander Waterproofing

4.35 |39 Verified Ratings
Write a Review

Highlander Waterproofing

4.35 | 39 Verified Ratings
Write a Review

877-415-0564

6100 Oak Tree Boulevard, Suite 200
Independence, OH 44131
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Profile
Highlander Waterproofing


At Highlander Waterproofing, we are experts specializing in basement waterproofing and foundation repair services. Contact us today to schedule your free inspection. We provide 24 hour emergency services and a lifetime, transferable warranty!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cleveland
  • Akron
  • Warren
  • Euclid
  • Youngstown
  • Cuyahoga Falls
  • Willoughby
  • Kent
  • Medina
  • Hudson
  • Canton
  • Macedonia
  • Wadsworth
  • Chagrin Falls
  • Eastlake
  • Ashtabula
  • Mentor
  • Northfield
  • Middlefield
  • Strongsville
  • Stow
  • Independence
  • Brook Park
  • Berea
  • Conneaut
  • Westlake
  • Orangeville
  • Streetsboro
  • North Canton
  • Madison
  • Avon Lake
  • Broadview Heights
  • Painesville
  • Avon
  • Brunswick
  • Lakewood
  • Solon
  • Lodi
  • Tallmadge
  • Chardon
  • Perry
  • Niles
  • Barberton
  • North Royalton
  • Newbury
  • Beachwood
  • Ravenna
  • Rocky River
  • Girard
  • Brecksville
  • Bedford
  • Twinsburg
  • Brookfield
  • North Olmsted
  • Bay Village
  • Chesterland
  • Uniontown
  • Hinckley
  • Maple Heights
  • Gates Mills
  • Wickliffe
  • Rootstown
  • Richfield
  • Aurora
  • Bath
  • See All >

Services Offered

Foundations
  • Concrete Foundation Repair
  • Foundation Drainage Install
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Install
  • Basement Drainage Channels Repair
Plumbing
  • Sump Pump or Foundation Drain Install
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • Foundation Waterproofing * Inspection - Waterproofing *
  • Basement Drainage Channels - Install or Repair *
  • Foundation Drainage - Install or Replace *
  • Sump Pump or Interior Foundation Drains - Install *
  • and Much More!!!

Quick Facts

Business Hours
Monday:
9:00 AM to 8:00 PM
Tuesday:
9:00 AM to 8:00 PM
Wednesday:
9:00 AM to 8:00 PM
Thursday:
9:00 AM to 8:00 PM
Friday:
9:00 AM to 8:00 PM
Saturday:
9:00 AM to 3:00 PM
Sunday:
9:00 AM to 3:00 PM
(Please call to confirm)
  • Warranty Description: Lifetime/Transferable
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2011
Memberships & Affiliations
  • Accredited Member of BBB with A + Rating
State Licensing
Trade: Home Improvement Contractor
License #: PA122147
Expiration: 02-18-2020
Insurance
Type: General Liability
Amount: $0
Expiration: 12-17-2019
Type: Bonding
Amount:
Expiration: 12-31-2019
Screening
HomeAdvisor Screened. View Details

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Business Overview

How We Got Started

I chose to work in this industry because helping homeowners to protect one of their largest investments, their family's home, is our mission and greatest achievement! . We started in this industry in 1990. We describe our business as Family owned and operated..

We started in this industry in 1990.

We describe our business as Family owned and operated

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Highlander Waterproofing

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 39
  Page 1 of 4
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5.0   |  
Review by
Project: Waterproof a Basement or Foundation
The Highlander Waterproofing team arrived on time. They were cordial, evaluated the the job and began work immediately. They were very professional, having the knowledge and skills to successfully complete the job. Would highly recommend Highlander Waterproofing, excellent job in reinforcing and strengthening the basement wall.
5.0   |  
Review by in Ashtabula, OH
owner agreed to treat only half of basement this season to split cost for us.
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2.5   |  
Review by in Painesville, OH
Let me begin by saying that Highlander was professional, courteous and easy to work with. Phil and his crew were great, they were friendly, informative and professional. The only problem I have with the whole process is the estimate the actual work needing to be done. I don't know if the estimate was based on a scope that was far more difficult than what was actually encountered but here is what happened. Phil and crew were at another job that lost power, they called me to see if they could come and do my job so they would not lose the whole day. They arrived at noon at my house and by 330 my wife was signing off that they had completed the job. Let's say 4 hours to make it easy. There were 4 guys totaling 16 man hours. There was no special equipment - pick up, trailer and hand tools. No specialty equipment. The foundation was only 18" deep as opposed to 36 or more that a foundation is usually set to. The materials were basically 4 wire re-bar cages and concrete bags. I am being generous at 500 for materials but let's go with that. The job was estimated and contracted at 4500. Less 500 for the materials that is 4000 for 16 man hours or 250 per man hour. Now I am an accountant, I work with overhead, costs, benefits, insurance, etc. everyday. I was formerly a contractor that designed homes for handicapped accessibility. I am currently remodeling my bathrooms working with other tradesmen (plumbers, carpenters, electricians, drywallers, flooring installers, etc). The point is I know a thing or two from my experiences. I get padding an estimate to be sure there is a contingency built in for unexpected things. So $250 per man hour is greater than anything anyone has ever charged me except an excavator operator and that included the excavator and semi truck delivery for $350 per hour. So I was needless to say a bit disappointed in the estimate. At 125 per hour (which is more than fair) and 500 for material that job should have been valued at $2500. I paid 4500, now I signed the contract and am liable for the charges. I just want people to know what they are getting into with these estimates. I called the company and complained a week or so ago. A very nice girl and I spoke and she said she would take it to her supervisors. To date I have not heard back. I want them to reconsider the scope of the work done what I was charged because the price was not commensurate with the scope of the work done. But I signed off on it and I paid it. I just feel I have to say something so others do not over pay for such services. I believe Gary (the estimator) thought the job was going to be more than double what it turned out to be. That is why I would like to give them an opportunity to reconsider and I will be happy to write an update to this review with whatever the outcome is. I leave it for you to decide, is 250 a man hour a fair price to pay for hand tool labor? That is what I paid. Other than that major beef I have, the experi

5 of 5 users found this review helpful.

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5.0   |  
Review by in Warren, OH
Phil and his team were very informative, polite and cleaned up after the job was finished, we were VERY happy with the work they did for us

1 of 1 users found this review helpful.

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5.0   |  
Review by in Akron, OH
Wonderful team , Phil , Ryan and Danny .( I think that was correct ) They showed up on time , worked constantly , kind enough to answer any questions we had ,and cleaned up beautifully . Very happy with Highland Waterproofing from start to finish ,beginning with their consultant Gary who came to the house .

2 of 2 users found this review helpful.

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5.0   |  
Review by in Akron, OH
Highlander provided great and consistent friendly Service, and made my Family feel welcome and accommodated in the work that is to be done...Excellent choice...Gary does an outstanding job in terms of understanding and customer care... Tyrone C. Millhouse II, RRT

1 of 1 users found this review helpful.

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5.0   |  
From the estimate with Contractor Gary to the immaculate, efficient and incredible work by the Phil Ingerck team, we were definitely pleased. The cost for the professional and extremely clean work was definitely a fair and reasonable price. The team completed the job in 2 days! Amazing! We would definitely recommend to anyone looking for a professional, respectful and efficient basement waterproofing company. Thank you!

1 of 1 users found this review helpful.

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4.5   |  
Review by in Barberton, OH

0 of 1 users found this review helpful.

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0.5   |  04-27-2017
Review by Dorene Y. in Cleveland, OH
I am very dissatisfied with the job Highlander did for me. Jules the owner, told me everything I wanted to hear, and did none of what was promised. The concrete work was subpar, left a total mess in my yard and in my house. The Forman ,Brandon had a horrible attitude. I have called since February to get a return visit to clean up my yard, and never could get Jules to answer my calls. Once he got his money, he had no more interest in solving my issues. This company should be put out of business!
Response by Highlander Waterproofing: We were deeply disappointed and surprised to receive such a poor review from this particular customer. While we respect that our customers may have varying opinions around their experience with us, we are compelled to share additional details around this project, as there were some important facts omitted from this review. We had ongoing communication with this customer around additional requests for grass seeding and lawn cleanup which began this past winter. Lawn work is not something that can be achieved in the dead of winter; February and March. Also, this customers request for yard clean up was not included in the customer's original contract for scope of work. Having said that, as a courtesy, we did agree to provide yard clean up, which included our bringing in top soil and grass seed in the area where the outside work was previously performed. At that time, she also requested we lend a hand with sealing her windows, as she was not able to do this herself and, rather than refer her to a handyman, we obliged this request and helped her caulk her windows. We serviced the lawn the last week of April once the weather was agreeable, along with sealing her windows. While we are sorry that this customer was unhappy, we did have almost weekly communication with her around her demand for work not contracted, but at no time did she request that we redo the concrete work mentioned above, which we would have been happy to review with her, as well. We pride ourselves on striving for 5 stars on every project we complete and believe that we went above what was required to satisfy this consumer. We are deeply saddened by this review but respect her right to her opinion and still wish her best.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Brook Park, OH
Professional answering all questions and very efficient getting the job done. Explaining in details why the problem occurred. We were surprised how everything was clean and hardly no dusk and also swept outdoors.

2 of 2 users found this review helpful.

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Showing 1-10 of 39
  Page 1 of 4

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