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J&P Premium Cleaning Services, LLC
Maid Service, Janitorial Service, One Time Interior House Cleaning,
About us
J&P Premium Cleaning Services, LLC is now serving New Jersey, Philadelphia and surrounding counties! We are a professional cleaning service company, bonded and insured. Whether you are moving into a new home, already have a home or have a place of business, we are here to help! We offer a variety of services ranging from basic residential and commercial cleaning to more of a deep cleaning including a disinfectant fogger service and carpet deep cleaning. All of our Cleaning Professionals are background checked and are ready to provide you with an amazing service. Call us today!
Business highlights
Se habla espanol
Emergency services offered
8 years of experience
Services we offer
Carpet Deep Clean, Disinfectant Fogger Service, Residential and Commercial Deep Cleaning , maid service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.247 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 9% | ||
| 9% | ||
| 6% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 47 reviews
Laura S.
Feb 2022
Maid Service
Only sent 1 person. Barely touched the first floor, did not empty trash cans. Do not recommend.
Joby J.
Feb 2022
Maid Service
They sent to employees to clean the house. One female one female. Males good and he did his job. What a female did not. After they left I had to clean myself.
Response from J&P Premium Cleaning Services, LLC
"Hi Joby, and thank you for your feedback. We apologize that the cleaning service was not fully up to your standards! The cleaners performed a walkthrough with you after services were completed and made sure that you were satisfied before we left, so we are surprised to hear this. However, feel free to give us a call to discuss more; We would love to make this right by you. Looking forward to hearing from you!"
Bernadette J.
Feb 2022
One Time Interior House Cleaning
I had to find someone to clean my home at the last minute, due to a death in the family, and it being decided that family members would gather at my home after the memorial service. I was able to schedule a time and date with J&P, and the team that came did a wonderful job, even cleaning my oven! I will certainly keep their information on hand.
Response from J&P Premium Cleaning Services, LLC
"Thank you for your feedback, Bernadette! We look forward to servicing you again soon. Call us any time! -Ben"
Karen R.
Jan 2022
Maid Service
Carol cleaned my whole house today and she did a magnificent job! Every surface was shiny and all floors cleaned. I have a lot of steps and she vacuumed them all so now my very light colored carpet looks like new! I will make this a recurring service and will request Carol each time!! Can highly recommend!
Response from J&P Premium Cleaning Services, LLC
"Thank you for your feedback Karen! We look forward to speaking with you soon and sending Carol back out to take care of you again!"
Thomas O.
Jan 2022
One Time Interior House Cleaning
Very friendly and were able to squeeze us in last minute.
Response from J&P Premium Cleaning Services, LLC
"Thank you Thomas! We are glad that we were able to assist you. Give us a call anytime to schedule your next cleaning session!"
Marcin R.
Dec 2021
One Time Interior House Cleaning
I do not understand how they were not able to reimburse me more than what was charged in the credit card. I understand that they have to pay the people that came but that was definitely not worth the little that they did. They did not clean properly, there are a lot of task supposed for a deep cleaning that they did not do and they did not even do a general cleaning. They left more dirt and made more of a mess than what was originally in the main area.
Response from J&P Premium Cleaning Services, LLC
"Hi Marcin, Thank you for sharing your feedback and concerns. After speaking with you, we did agree that the service could have been better, which is why we gave you 50% off. Based on the pictures that you sent over to us, there were some spots that we missed, which is why we offered to come back up the same day in order to complete the service. In my professional opinion, I do not believe that the cleaners made a bigger mess than what was already there based on the pictures that you sent over. We are still willing to come back out to accommodate you at no charge. Just call in to ask for either Ben or Daisy so that we can get you squared away. Thank you."
Alyssa M.
Dec 2021
One Time Interior House Cleaning
The team did a great job of cleaning the house from top to bottom! They cleaned behind my furniture and Fridge which I just was not able to get to. I also received the disinfectant fogger service that they offer especially with Covid going on. I will definitely be booking with them again. Thank you.
Response from J&P Premium Cleaning Services, LLC
"Hi Alyssa! and thank you for the positive feedback. We are happy that you were satisfied with the service and we look forward to working with you again very soon!"
David C.
Dec 2021
One Time Interior House Cleaning
The deep cleaning service involved a service provider and a teenage helper. I did not find the service to be satisfactory. The baseboards were not cleaned (I asked during the service, and some of the areas were done), the floors were not mopped, and there were still plenty of areas with dust/cobwebs, especially around the radiators. I was told the special pricing was only available if I booked on the same day of the initial response call/after submitting a request for a quote. I wound up booking this provider to save $100 and wonder if I missed out on a more professional experience elsewhere.
Response from J&P Premium Cleaning Services, LLC
"Hi David, We appreciate your feedback and we apologize that the cleaning service did not meet your standards. We have placed the cleaners in question on a 5 day Retrain program so that we may correct these issues for future clients. Feel free to give us a call in order for us to come out and address these issues (obviously at no extra cost). Looking forward to hearing from you. Thank you"
Louisa O.
Dec 2021
One Time Interior House Cleaning
The cleaner steam cleaned the carpets and sanitized other areas in the house.
Response from J&P Premium Cleaning Services, LLC
"Thank you for your feedback!!"
Jeff T.
Dec 2021
Maid Service
Prompt, thorough service.
Response from J&P Premium Cleaning Services, LLC
"Thank you Jeff! Give us a call soon to book your next appointment!"
Arletha A.
Dec 2021
Maid Service
Please send experienced people!
Response from J&P Premium Cleaning Services, LLC
"Hi Arletha! We apologize if service wasn?t what you expected. All of our cleaners are trained and experienced so this comes as a surprise to us. Please give us a call to discuss further on what we can do to make this right for you."
Joann P.
Dec 2021
One Time Interior House Cleaning
I want to first state I moved into a new residence that ,1 I was told was "cleaned".It was beyond dirty.When I say these 2 women went above and beyond cleaning the filth in this condo I truly mean it.You get what you pay for.These 2 do NOT surface clean, it is CLEAN when they are done.If your like me and want CLEAN,hire them.I have now decided to have them on a biweekly schedule,.
Response from J&P Premium Cleaning Services, LLC
"Thank you Joann! We look forward to seeing you again!"
Maria L.
Nov 2021
Maid Service
Josh did a fantastic job. He did a great job painting and repairing a number of wall corners. He was prompt and worked full days without breaks or phone calls. He also was neat and kept his work area clean. I would use him again and would highly recommend him.
Helen C.
Nov 2021
Maid Service
I had requested that the cleaner be vaccinated. The woman they sent was not, so I sent her back. They did finally send me one who was vaccinated and she did a good job.
Response from J&P Premium Cleaning Services, LLC
"Thank you for your feedback, Helen! I am glad that we were able to get this addressed in a timely manner. We are looking forward to Assisting you with cleaning in the near future! Thank you. -Ben."
Edward R.
Nov 2021
Maid Service
Slight communications problem
Response from J&P Premium Cleaning Services, LLC
"Hi Edward, and thank you for your feedback. Some of our cleaners do only speak Spanish, but some of our members of our management team are bilingual. I?m glad that service still turned out well and we look forward to servicing you again in a couple of weeks!"
Dwayne I.
Nov 2021
Awesomeness
Isa M.
Nov 2021
Maid Service
Great service and very professional! Will continue to book.
Frank S.
Nov 2021
Maid Service
I was not happy with the outcome.
Response from J&P Premium Cleaning Services, LLC
"Hi Frank! One of us will be reaching out to figure out what went wrong and what we can do to fix this for you. Thank you for your feedback."
Jason W.
Nov 2021
Maid Service
Great customer service and did an excellent job
Molly J.
Nov 2021
Maid Service
This service was the best
Adol B.
Nov 2021
Maid Service
They came on time, but you have to do a walk thru after they done, and when I did I found few spots that were missed. And for me that is a big deal because I may not be able to do a walk thru everytime and expect to trust that is clean!!
Robin G.
Nov 2021
One Time Interior House Cleaning
Ben and Nigel are extremely professional and seem like just nice people. My issue is with the crew that came to do a â deep cleanâ of my home. I paid $700 for what was supposed to be a 5-6 hour service with a team of 3-4 people. Everyone showed up late and at different times. They were finished in under 4 hours, and I shouldâ ve known that the service was incomplete just by that. I also shouldâ ve done a more thorough check before they left, so I own that. But it was a very poor job. Our bathrooms were not even touched, which I would consider to be part of just a regular cleaning, not even a deep clean. The only thing they touched in our bathrooms was a Bluetooth speaker that they broke and forgot to mention that they did. We paid an extra $200 for them to deep clean our basement. A couple of things were dusted. I just felt played. Ben did send someone back, it was supposed to be 2 people, but the poor guy had to finish the job alone. And that was still not completed to the standards of a deep clean. I then had to go around my house and remove cobwebs from the corners, dust pictures and finish cleaning the fridge and more.. Nigel was so kind and offered to come back again to do our basement. But honestly, at this point, it has been such a hassle that Iâ m just going to take it as a loss. I think Ben is working hard to find people that are thorough and reliable. They just didnâ t show up to my house.
Response from J&P Premium Cleaning Services, LLC
"Hi Robin and thank you for the feedback. We deeply apologize that the cleaning was not up to your standard! Since our conversation, we have reevaluated and retrained the cleaners in question so that the same mistake does not happen again. Feel free to give us a call with any more questions/concerns. We would love the opportunity to make it right for you!"
Mary S.
Nov 2021
One Time Interior House Cleaning
Professional team, worked well together. Would hire them again for other projects.
Response from J&P Premium Cleaning Services, LLC
"Thank you for the feedback Mary! And thank you for your business! Looking forward to working with you again soon."
Jacqueline Y.
Oct 2021
One Time Interior House Cleaning
They were on time, respectful, etc. But they missed a few spots and left before I could tell them.
Response from J&P Premium Cleaning Services, LLC
"Hi Jacqueline and thank you for your feedback. I apologize that we missed those few spots and that a walkthrough was not completed like it should have been. I will relay this message to our cleaners that walkthroughs should be completed before leaving in order to ensure customer satisfaction. Feel free to give us a call anytime to make this right for you. Thank you again!"
John S.
Oct 2021
Maid Service
Incredibly polite and thorough. Already recommended them to some friends. Worth every penny.
Licensing
State Contractor License Requirements
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FAQ
J&P Premium Cleaning Services, LLC is currently rated 4.2 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
J&P Premium Cleaning Services, LLC accepts the following forms of payment: CreditCard
Yes, J&P Premium Cleaning Services, LLC offers free project estimates.
No, J&P Premium Cleaning Services, LLC does not offer eco-friendly accreditations.
Yes, J&P Premium Cleaning Services, LLC offers emergency services.
No, J&P Premium Cleaning Services, LLC does not offer warranties.