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2 Years In Business

Company Details

  • Verified Licenses

Contact

1152 Mae Street, Unit 134
Hummelstown, PA 17036

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: 8:00 AM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Asphalt Shingle Roofing - Repair
  • Deck or Porch - Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.4
48 Verified Reviews
  • 5
    39
  • 4
    2
  • 3
    1
  • 2
    1
  • 1
    5
Showing 1-10 of 48 results
5.0 Rebecca D. Chambersburg, PA
11/14/2023

They got the job done right, were very professional and assed a few areas I asked them to check in the roof area and fixed them. Fixed the chimney top and put on a great looking cap. I would highly recommend them for your jobs. They also did a great job cleaning everything up after they were done.

0.50 Alexix H. Harrisburg, PA
8/28/2023

Project was to remove 2 awnings and 2 railings. Then build a portico, install an awning and install a vinyl railing. They ordered the awning I wanted. Communication is extremely poor. Notification that the job would be next was continually delayed. Once they showed up, they worked approximately an hour or so for 2 separate days and left. No communication. Finally after leaving voicemails and emails I did get ahold of someone. I was told that they were coming in a Saturday between 9-11am and the job would be finished Monday or Tuesday. Saturday approximately 12:30 I received an email stating they got hung up on another job and would be there Monday. Monday I receive an email that they would be unable to complete the job. They would arrive Wednesday to install the 1 awning, clean up the garbage and refund me $200. This never happened. I communicated via email I wanted $300 returned and that I will have another contractor complete the job. I cleaned up the garbage in the back yard. I also gave them over a week to mail me a refund. Very unprofessional. Timeline: I put a $1,000 deposit on 6/27/23. They received the awning mid July. The 26th of July I emailed for an estimated install date with no answer. I emailed again in August 3rd with a response of 8/4 stating it would be Monday morning. This week they arrived on a Tuesday and Wednesday for approximately 1 hour or so. Did not completely remove all the railing on the side porch. This is when I emailed and called and said theyâ d be here Saturday 8/12/23-no show. Then email said Monday 8/14/23 theyâ d be here. 8/14 received an email they couldnâ t finish the job. I also called and always received voicemail. I left at least 2 voicemails without a return call. I gave them until 8/25 for my refund. Iâ ve not received any refund to date.

Response from Company:

Hello Alexix sorry for the inconvenience I resolved your problem.

5.0 Richard B. York, PA
8/24/2023

They came to assess the situation promptly and fixed the situation temporarily till they could come back the next day and remedy the problem more satisfactory. John also suggested putting on a layer of silicone to make the roof last longer.

5.0 Anthony L. York, PA
7/11/2023

John Johnston was very professional, on-time, and fast! He and his crew repaired our deck exactly how we asked. Thank you!

5.0 Steve S. West York, PA
7/11/2023

Prompt

5.0 Kevin K. Etters, PA
6/20/2023

They did a really good job, very satisfied with the final product

0.50 Carol J.
6/19/2023

It started all fine with good communication, but it went downhill very quickly when they did not communicate and did not show up to work. they did not pick up after themselves and were unwilling to make things right and the quality of the job quality is so bad that it failed the house inspection.

5.0 Brian S. Enola, PA
6/8/2023

Project completed in a day great work and good price

1.0 Keith S. York, PA
6/7/2023

We hired Johnston General Contracting for a deck restoration project and at the start Alex seemed very friendly, communicative, and confident that he could do the job in a couple of days. After a few days into the project, however, we began to see multiple red flags, and, ultimately, halfway through the project, we had no choice but to have him and his company stop working on our deck due to both the extremely poor quality of the work and his performance. Quality issues included: 1. Alex replaced the three main support posts holding up our second-floor deck but used one that was bowed and did not cut the others level, so the deck now leans in two directions. 2. He poured cement footers but only did them 8 inches in diameter so theyâ re not up to code and will need to be replaced. 3. His stairs were not level, despite being entirely newly built. 4. Fascia cut to cover the sides of the stair stringers was not measured correctly, with raw stringer wood showing through the large, uneven gaps. 5. The three stringers themselves were put in unevenly so that steps and riser boards were bowed with a gap at the middle, while at both ends they were flush together (Alex insisted this was on purpose to let water drain even though wood was bowed and it was not a consistent space from end to end where the boards met). 6. Step boards were done with sloppy cuts and measurements, with some risers and step ends being the same length, but some having the step wider (the amount varying randomly from step to step). 7. On the deck itself, deck boards were laid with fasteners being skipped every other joist. 8. Though a small deck (12x13), deck boards were not straight. 9. Spacing between deck boards had uneven spaces between them. 10. When I brought the poor quality to his attention, he indicated that decks donâ t look like what you see in magazines; and he repeated that it was the way he always does it for each of these issues. Work issues included: 1. Before starting the project I asked if there would be a delay while waiting for the color of materials we wanted to come in stock. He indicated there would be no delay and everything was in stock. After several days of working on the project, however, he emailed saying railings were out of stock, and he wouldnâ t be able to finish until the following week. 2. When mixing cement for deck post footers, he used our hose with a connection that was leaking and spraying out lots of water. This was left on all day, draining down along the foundation of our house resulting in water in our basement. 3. He did not show up several days, but provided no communication that he would not be out or a reason why. During the last couple of days he did show up at our house, he spent his time sitting in his truck looking at his phone and not working. When I came outside, he would go down to the deck, but as soon as I went in again, he would go back to the truck. 4. After having Alex stop working on the project because of quality, I emailed him asking how we should handle the deposit I had given. He said he had spent $200 over that amount, so he did not feel he owed me anything. I agreed that we would call it even if he provided the remaining materials. Someone did bring materials, but they did not include everything required for the job. When I contacted Alex saying that is not what we agreed on, he indicated that was what he had bought so far (despite having had a delay of materials running out before and supposedly being in a position to finish the job the next day). I am now out my deposit, with only partial materials for the job, and losing more money because I will need to remove and replace concrete footers, support posts, and the entire stairs he installed. I have had several contractors come out to take a look, and though some have not wanted to take on the rebuild project, they have all indicated that it was a horribly sloppy and incompetent job.

5.0 Pauletta M. Spring Grove, PA
6/3/2023

Great service and a job well done.

Photos

Johnston General Contracting
105
Repairs and coatings

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