Pro.com Home Services California, Inc.

love it

As soon as the permit was submitted in mid-August, Pro.com brought an army of subcontractors and machinery to work on the grading, rough plumbing/electricity, pier foundation and the steel framing assembly which was finalized around October 25th. Right now they are working on the SIP panels (roofing) and foam panels (walls). Therefore, there will be an additional review about my project in the future. Before working with Pro.com, I had issues with some other builders who refused to sign a fixed price contract. The last one ripped me off with an invoice four times above the estimate available in his â Good Faith Estimateâ for the rough grading . I was blessed when my geotechnical engineers, Abbie and Charlie from Sigma Prime Geosciences, Inc, who have also being so supportive, had asked Catherine Greer to give me a call and to have her and Drew Katona to convince me to shift to Pro.com. Perhaps, if I kept working with my previous builder without a fixed price contract, I would have run out of money before the end of the project. By the way, both Catherine and Drew contact me till today to see how things are going and to send some pictures of the workers in my property. My project manager, Juan Osorio, keeps me updated in a weekly basis via emails, phone calls and even in person meetings. Juan embraced my project with passion and took it personal. He goes above and beyond to support me with everything that I need. He is so experienced that he has proposed to my structural engineer that a pier foundation would be more cost effective and would last longer due to the characteristics of the soil in my property, instead of the traditional foundation initially proposed by my structural engineer. My geotechnical engineers Abbie and Charlie (Sigma Prime Geosciences, Inc.) were also outstanding, and without charging me any extra, have worked with Juan and my structural engineer in order to apply for an additional permit. Juan has also detected that the original lightning design wouldnâ t provide enough light, considering the disposition of my furniture. He drove all the way from San Francisco to my place in San Jose on Sunday, to propose a new lightning design, a smarter position of the outlets and an optimized driveway. When I had an issue with one of the companies that I had previously hired before meeting Pro.com team, Juan took the issue for himself and have also negotiated with them on my behalf. I feel lucky to start working with Pro.com. The company is extremely professional and they have been collecting my feedback via an electronic platform in a weekly basis. When I expressed my concern in one of the weekly reviews, Paul Soto (Customer Communications and Success Manager at Pro.com) called me at the same day so that my concern could be properly addressed by the upper management of Pro.com. Juan works very well with all stakeholders, including the companies that I had previously hired before meeting Pro.com, subcontractors and inspectors. Pro.com supports Juanâ s decisions aiming at making my family happy and provide the best experience with my new construction project. Therefore, I would like to share this experience with other families so that they can also benefit from Pro.com.

Great!

We added a bathroom to our basement to our home in Denver. It was below sewer level, so we needed a lift station. Pro.com was the most expensive of the quotes we received, but they did an excellent job. Only licensed contractors were used, they came in and worked every day until the job was done. They met their schedule. We had confidence that the job was done well. We are extremely happy with the final project and would highly recommend Tyler, Nate, and their crew again.

The workmanship was outstanding. They used excellent materials, and made sure that the job was completed on time and budget. We couldn't have been happier with the outcome. If I ever need work done again, I will not hesitate to hie them again.

Our project was to move the washer and dryer out of the house into the garage. Zack came out and gave us a fair bid for the exact electrical work we needed. We hired them and requested Zack be the one to do the work. Pro.com set up the appointment and Zack and Jhase showed up on time and did a professional and thorough job, checking with us if they ran into any unexpected situations. They checked all their work, made very little mess, cleaned up after themselves and left the place as though they'd never even been here except for my new beautiful outlets properly placed in my garage wall. I would totally recommend these guys and will use them again for any future electrical projects.

Professional Courteous, fast response!! Will definitely use them again. 👍

Fast, on time, fixed in jiffy

Jeff was really responsive. I believe it was a bit pricey based on the simplicity of what I needed. But the work was pretty well done, and completed quick.

Evan was great. He helped me with any job I had for him. Even in the snow. Evan, you are wonderful. Thank you.

This company truly has the customer in mind. They did everything possible to make my project go smoothly.

I had a forced air heater taken of my bedroom, and a new base- board put in its place. I was given an estimate for a little over $400. The people who came initially, and the fellow who actually did the work were friendly and did a good job. He told me that someone else would come and cover an 8"x10" hole left in the wall. I didn't understand that there would be an extra charge for the covering of the hole because it wasn't mentioned at that time. After several days, I got an e-mail with the price estimate for covering the hole, and it was about 3 times more than what the original work cost. When I tried to talk to the office person, he argued that that had to be the extra price. I said, no thanks, and put a check in the mail for the original quote of about $400+ that I was initially given. I guess I'' be covering up the hole myself somehow.

Courteous, on time, good customer service, great value for job, responsive to questions regarding specific activities, satisfied my specific needs.

Courtesy, accommodating to responding to questions.Good customer service. Great value for completed work.

Luis arrived early and did a good job sizing up the project. It was to remove the carpeting in a 3' x 6' bathroom and replace with our vinyl sheeting. He worked diligently and did a great job.. He also replaced 3 screws on a loose door hinge. The total charge w/tax was $723.06.

On time. Easy to work with. Knowledgable. Measurements were off so standards had to be re-hung and holes filled. Was not charged for extra time.

The professional was on time, courteous and professional at all times. I would not hesitate to recommend their services.

nothing else

They responded to my request immediately and made an appointment with me to inspect and investigate my issue for free. Zack arrived early on the day, and called me from his car to ask if he could come in early. He was able to find and fix the problem in less time than he estimated. He was polite, friendly and professional.