Real Pane In My Glass

Manny did a fantastic job with our glass replacement. Quality work, good price, cleaned up the job site. He was very prompt with his estimate. Friendly & responsive to any questions.

Hard working reliable and the best price I found by far !! my shower looks amazing it was just a shower curtain before, he recommended that we use frosted glass for more privacy and I am very happy with the outcome of that !! Highly recommend !!

Quite unreliable and un-professional. Doesn't keep his word, doesn't keep appointments, gives excuses for delays, and becomes aggressive when held accountable for his commitments. Will not use or recommend his services. On Apr 23, Manny gave me an estimate to replace broken glass patio door. He told me that the door will be installed no later than 2 weeks from deposit (on/before May 10th). I asked him about how long does it take for door delivery. He said 1 week, max 10 days. I gave another week as a cushion and agreed to his no later than 2 weeks installation timeframe. 50% deposit was paid on Apr 24. Checked in with him on Apr 30 to see if order is on track. He said he will update me by evening. Two follow-ups, but no reply till May 2nd when he said door will be delivered next week and looking at May 9/10 as install date. I told him that I need to coordinate other projects, so need a confirmed date/time. No response till May 8th, when he said glass will be delivered following week and ready to install right after! No reason was given for the delay. May 13, he said glass will be delivered next day and he will call to schedule installation date. Didn't hear back from him next day, so followed up every day (texts and calls). No response till May 20th, when he said he will come for install on May 21st between 12-1. I agreed with the date and told him I will be home. May 21, he didn't show up will 1 pm, so I called him. No response. Called and texted few more times. Tried reaching him next day as well to see if he wanted to complete the project or not. On May 22 I left him a voicemail and text asking for refund of the deposit. Finally, having had no response from him, in the evening I filed a dispute with my bank for refunding the 50% deposit. Sure enough, later in the night he responds apologizing for the non-response and delay. Apparently he slipped from a ladder earlier in the day on May 21st and didn't have his phone for 2 days. He said there is no serious injury and he wants to finish the project. I gave him another chance and fixed the next available date he gave me - May 27th as installation date. I reminded him to ensure he shows up as I was going to change my schedule for this service. Unfortunately, he was a no show on May 27th either saying he is dealing with resolving the dispute I filed with the bank. I told him the dispute will be resolved once he delivers the service. At that point he became more evasive, argumentative and aggressive. I had to cut off the conversation due to his unprofessional conduct, in spite of being patient and giving him multiple chances to course-correct.

Amazing, amazing, amazing! We had a crack in a window the day before easter (and saturday!). We called and went to two other local companies which could not help. One call to him and he had the sash fixed the same day for less than we expected for a double pane window.

I called Manny at “REAL PANE IN MY GLASS” to repair the office door of my tax business in Woodlyn. The entire experience was seamless and professional and I am so happy with the results. Manny immediately suggested a solution and fixed the door the same day. The repairs were executed with precision, and the final outcome surpassed my expectations. No need to look anywhere else, I highly recommend Manny! I give 5 stars to Manny!!

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they have done a great job

Emmanuel is super helpful with our window replacement. And the work is nicely done on time.

Emmanuel was able to replace my broken window in a timely matter. Very friendly. Would recommend and hire again.

This was the 2nd time Emmanuel repaired a window for me. Would tell anyone I know to contact him if they have any window or glass problems.