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United Maids of America, LLC

Maid Service, Post Construction Clean up,

About us

United Maids of America (Residential and Commercial Cleaning Specialists) Toll Free (866) 976-MAID We are the areas fastest growing residential and commercial cleaning organization. All employees are owner trained, detail oriented and customer friendly. We will provide the "checks and balances" in supervision that our service needs to ensure high quality work. Overall, our prices are competitive and fair. We will work within your budget and all of our work is gauranteed. All of our employees are fully bonded, covered by Workman's compensation and a $2,000,000 liability insurance policy. We have all workers checked through E-Check Security Company to assure you and us that they do not have a criminal history. The United Maids of America is a full service cleaning company that specializes in: residential homes, office buildings, high-rise apartments and condominiums, commercial and industrial facilities, shopping centers, and new construction cleanups. Other services provided: Janitorial and custodial, day porter, carpet shampooing and extraction, top of the line cleaning supplies,Floor cleaning and maintenance (stripping, waxing, buffing), restroom sanitizing, upholstery cleaning, emergency cleanup, window cleaning, odor removal and more. The United Maids of America will only provide the type of workers that fit your individual needs. Every property has different needs and we will create a solution oriented program to target these areas right from the start. For this reason we recommend an initial cleaning in order to get your property up to standards. We can then guarantee you 100% satisfaction with our cleaning maintenance service (Daily, weekly, bi-weekly etc.). Do you have pets? Children? Clutter? Are you too busy to clean effectively?? Let the pros clean for you... Call today!!!

Business highlights

Se habla espanol
Emergency services offered
28 years of experience

Memberships & Affiliations

BOMA Member, SBA Member, Member, Philadelphia Chamber of Commerce, Better Busines Bureau Member

Services we offer

Building Maintenance/Janitorial services, Commercial contract cleaning, Residential homes/apartments/condos, Rugs/floor/window cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.489 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
6%
4
6%
3
6%
2
1%
1
3%

Filter reviews by service

Showing 1-25 of 89 reviews
Faye E.
Oct 2008
3.0
Maid Service
They had to come back a second time, it was just ok.

Thomas C.
Aug 2008
3.0
Maid Service
The main job here was to clean up the construction dust in the basement and first floor. The crew spent more than half the time on the top two floors that were empty and fairly clean except for the bathroom and some sawdust. The job on the basement kitchen and first floor was acceptable, but there was stll construction dust left in some places. The two person crew worked for a little over two and one-half hours - I think they would be fine for general household cleaning, but not cleaning after construction activities.
Response from United Maids of America, LLC
"We gaurantee our work 100% and work with many contractors for construction cleanup. The client changed the cleaning time 3 x and only wanted to pay for a certain ammount of hours. We did the best we could in the time allotted."

Benjamin H.
Jul 2008
5.0
Maid Service
Yes, I recommend this pro
Very thorough, professional, and detailed! I'd definitely hire them again.

Pete P.
May 2008
N/A
Maid Service
Yes, I recommend this pro
We would recommend.

Jacqueline S.
Mar 2008
5.0
Maid Service
Yes, I recommend this pro
good, but expensive

Cindy M.
Mar 2008
4.0
Maid Service
Yes, I recommend this pro
$100
They did a lot in an hour's work and were easy to work with.

Chris W.
Mar 2008
3.0
Maid Service
Yes, I recommend this pro
$100
They missed their first appointment but apologized and came back the next day. They did a reasonably good job cleaning and were within 10% of their estimate.

Tawana H.
Feb 2008
2.0
Maid Service
$200
The two employees (I was informed that there would be three ) came promptly. I was told that it would take 3hrs to clean the property ( a duplex) including the basement. Instead of calling to inform me that it would take longer. They stopped in 3hrs leaving an area in the basement untouched. When attempting to discuss my concern with Carol, the on site supervisor, I found her to be argumentative. I also found paper towels in the toilet. I then called Jody the owner and informed her of my dissatisfaction.
Response from United Maids of America, LLC
"The client did not want to pay for more than the hours invested. The client told the cleaners in the beginning of the job that they must be done in 3 hours or she would not pay. The client was not easy to please. She seemed to be more worried about "not paying" the amount needed to complete her house in total. The basement in question was a total disaster needing a lot more time."

Michael A.
Nov 2007
1.0
Maid Service
Unprofessional and did not provide a clear explanation of initial service
Response from United Maids of America, LLC
"Client did not want to pay for the ammount of time required for the project at hand. Overall, our company has a great reputation for high quality and communication with clients. We guarantee our work 100% so any problems would be fixed immediately. We feel that clients should see all of our reviews before any initial evaluation. Thank you. UMA/mgt."

Meredith H.
Oct 2007
1.0
Maid Service
$200
On 3 occasions I was informed I would be called about various items and was never called. The cleaners were three hours late. I was not impressed with the level of cleaning. Way over priced for the service.
Response from United Maids of America, LLC
"Client could not be pleased. Cleaners worked very hard to meet desired tasks but nothing was good enough. Client only wanted to pay for a certain amount of time. The job was not able to be done effectively in the period of time provided. Overall, client did not want to pay for the quality expected."

Marini W.
Oct 2007
3.0
Maid Service
Yes, I recommend this pro
Good service, I like that they included washing dishes but they threw away some of my items by accident and took a long time fixing the problem.

Namita K.
Sep 2007
3.0
Maid Service
Yes, I recommend this pro
$150
They were very helpful to me since I wasn't in the city when they came to clean. They were able to take payment remotely, which was great. I think the bathroom could have been cleaned better, but everything else looked fine.

Roger F.
Aug 2007
1.0
Maid Service
The service was hired to do an apartment turn-around. There was a communication problem and only the second floor was cleaned. The third floor was not done during the first visit. The good news is that I wasn't charged for this incomplete service. They did offer to come back the next day but I ultimately decided to clean the unit myself.
Response from United Maids of America, LLC
"Client had the third floor locked so the cleaners could not get in. We communicated 100% with the client and spent more time calling him and going back. We did not make any money off of this job and we believe that the rating was "harsh"."

Ann M.
Aug 2007
4.0
Post Construction Clean up
Yes, I recommend this pro
$800
This was a fine experience, they did a good job cleaning our house in West Chester after we moved out as we prepared the home for sale.

Dina P.
Jul 2007
5.0
Maid Service
Yes, I recommend this pro
$200
Good.

Jerome Z.
Apr 2007
5.0
Maid Service
Yes, I recommend this pro
CAME PROMPTLY WITH FOUR EMPLOYEES AND CLEANED MY KITCHEN WHICH WAS IN GREAT NEED. I WAS IMPRESSED WITH THE CLEANING OF THE CABINETS, WALLS AND FLOOR.

Doreen N.
Mar 2007
5.0
Maid Service
Yes, I recommend this pro
$200

Tonia B.
Feb 2007
4.0
Maid Service
$50

Heather G.
Dec 2006
4.0
Maid Service
Yes, I recommend this pro
$100
A little difficult to get a hold of for the precise scheduling, but they were very flexible and willing to work with us.

Jay E.
Dec 2006
N/A
Maid Service
Yes, I recommend this pro
Thorough and pleasant.

PHYLLIS P.
Nov 2006
N/A
Maid Service
They did a great job. Would use them again in the future.

Marina P.
Nov 2006
N/A
Maid Service

Carolyn M.
Nov 2006
N/A
Maid Service
Although the crew was friendly, the job was not satisfactory and I will not be calling to make an appt again. I reviewed the job after it was done and there were at least 4 areas that needed to be done again. Dust was still left on furniture tops, dirt was found behind furniture that was obviously not moved to clean, and the stovetop was not even cleaned. While the staff gladly went over these areas again, I don't find it useful to have to review and ask for things that should have been done the first time.

Jasmine M.
Oct 2006
N/A
Maid Service

Patty S.
Oct 2006
N/A
Maid Service
Showing 1-25 of 89

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

United Maids of America, LLC is currently rated 3.4 overall out of 5.

United Maids of America, LLC accepts the following forms of payment: CreditCard

Yes, United Maids of America, LLC offers free project estimates.

No, United Maids of America, LLC does not offer eco-friendly accreditations.

Yes, United Maids of America, LLC offers emergency services.

No, United Maids of America, LLC does not offer warranties.